Junior Butler – The Park Tower Knightsbridge – London

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Job Number 20028668
Job Category Rooms and Guest Services Operations
Location The Park Tower Knightsbridge| a Luxury Collection Hotel| London|
101 Knightsbridge| London| Greater London| United Kingdom
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.

_About us_

Situated in the heart of one of London|s most alluring locales| The Park Tower
Knightsbridge is a stone|s throw away from graceful Hyde Park| fabulous
Harrods| Harvey Nichols and the chic dining haunts of the city|s most stylish
set. Timeless elegance and contemporary design blend seamlessly in our
renovated lobby and reception area. Our iconic circular tower|s 271
accommodations boast handcrafted furnishings| marble bathrooms| and modern
refinement. Suites include the distinguished service of the Park Tower Butler
as well as breath-taking skyline views-some spanning 360 degrees.

_About the role _
__

We are currently recruiting for Junior Butler reporting to the Head Concierge
&Butler Service. Butlers are the soul and heath of luxury service providing
creativity| originality and personalisation. The ultimate luxury ambassadors.

The butlers provides bespoke experiences and services to fulfil all guests’
needs throughout their stay and upon departure| in partnership with other
operational departments within the hotel.

The Junior Butler Responsibilities:

Check email and other provided systems in order to obtain information about guests.

Coordinate with other departments to provide personalized touches.

Offer provided services to guests throughout their stay.

Coordinate with senior leaders to meet and greet guests when appropriate.

Meet with guest in their suite upon arrival.

Complete rooming process explaining features of the hotel and the suite.

Verify that any delivery requested by the guest is correct before delivering.

Provide packing and unpacking services fallowing guest’s direction.

Collection and delivery of laundry as needed.

Recognize all guests by name when possible and build rapport in order to develop relationship| obtain preferences and proactively anticipate guest’s needs.

Address guest’s needs in a professional| welcoming| positive and timely manner| consistent with hotel policy.

Repot work related accidents or injuries immediately upon occurrence to your manager or supervisor.

_About you_

You will need to have experience of working in a Butler Department or Room
Service within a hotel or restaurant background and ideally have knowledge of
Food Safety and Allergens Awareness. You will be passionate about people and
customer service ; have a bubbly| welcoming personality; have great
communication skills; be a team player.

_Benefit_

Cycle to work Scheme

Discount rate for All Marriott property

Dent Scheme

Eye Care Scheme

Pension Scheme

Meal on duty

Dry Cleaning for your business attire

If this sounds like you and you are passionate about providing thoughtful and
generous service to guests| are ambitious| hardworking and take a genuine
interest in people| we would like to hear from you.

_

Spa Butler – St. Pancras Renaissance Hotel London

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Job Number 19106592
Job Category Spa
Location St. Pancras Renaissance Hotel London| St. Pancras Station|
London| Greater London| United Kingdom
Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Start Your Journey With Us as a Spa Leisure Attendant
We are looking forward to welcoming you into a world of career development|
where there is a real focus on sharpening your skills within a world-class
environment. The St Pancras Renaissance hotel promotes exceptional skills| and
you will have a platform on which you can showcase your expertise and
creativity. A team of passionate hospitality talent awaits you.

As our new Spa Leisure Attendant| you will be responsible for:

Provide general spa orientation to guests upon arrival.

Maintain pool chemicals.

Offer guests amenities such as water| juice| or heated neck pillows.

Answer questions about general property information and amenities.

Escort guests to and from treatment rooms.

Check computer for updates and changes to schedule regularly throughout the day.

Maintain cleanliness of workstation| treatment rooms| spa/salon locker room| and lounge areas.

Secure supplies and equipment at the end of each shift. Stock towels| linens| supplies| and amenities in the locker room| lounge areas| and hospitality stations.

Your Rewards and Benefits

In addition to the benefits you would expect from being part of a luxury|
iconic brand| we also offer the following benefits;

Seeking adventure? Discover the world at discounted rates
Excite your taste buds with 20% off across our food and beverage outlets
Relax and unwind with 20% off spa treatments and golf across our properties
Take advantage of our monthly wellbeing packages;

-Free health check from our Occupational Health specialist

-Chiropodist appointments to take the pressure off your feet!

-Nourish your mental and emotional wellbeing with free Reiki appointments

Loan offered to help buy a season ticket for travel to and from work in London
Cycle to work scheme
National and international career development opportunities
Access to free language lessons
Discount at major retailers across the UK
Workplace Pension Scheme
Package of healthcare benefits
Opportunity to be a part of our #SPSC team who are committed to Take Care and Corporate Social Responsibility initiatives
Reward and Recognition; chance to become our Associate or Manager of the Month
Meals on duty| Uniform provided and laundered free of charge

Experience the dramatic St. Pancras Renaissance Hotel London. Our historic
hotel| originally designed by famed architect George Gilbert Scott| first
opened its doors as the Midland Grand in 1873 and welcomed guests traveling
through St. Pancras Station. Now| this iconic| five-star luxury hotel has been
reborn to combine today|s modern conveniences with the elegance of yesterday|s
grand accommodations.

Part of Marriott International| the world|s largest travel company| we are now
recruiting for a Spa Leisure Attendant to join our award winning team.

]

Butler – The Biltmore Mayfair – London

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JOB DESCRIPTION
 
TheBiltmore| Mayfair is set to open in June 2019| after undergoing amulti-
million-pound redevelopment| as the first LXR hotel in Europe andHilton|s new
luxury collection – LXR Hotels & Resorts.
Thisluxury hotel| situated on a super prime location in the heart of Mayfair
onGrosvenor Square| will offer 257 luxuriously appointed guest rooms as well
as51 highly-curated and beautifully designed suites| which will reflect
theproperty|s origin as a sophisticated and elegant London private residence.
The Biltmore|Mayfair will boast new culinary concepts headed by
internationally-renownedchefs| an all-year round alfresco terrace| an
exclusive cocktail bar and alarge gymtech fitness suite. In addition| the
hotel will showcase an impressive500 sqm ballroom and various smaller function
suites up to 100 guests.

Why join TheBiltmore| Mayfair as a Butler?

• It|syour world– _Your next role could be as aSenior Butler| or why not move
into a different department like Front Office|Accounts or Human Resources in
over 100 different countries_

• PersonalDevelopment programmes for Supervisors and Managers

• Worldwidetravel perks – _up to 30 nights atdiscounted rates and 50% F &B
discounts_

• Industryleading benefits including contributory pension scheme| discounted
dental andhealth cover| and high street discounts

• 28days holidays including bank holidays (increasing yearly)

• Complimentarymeals on duty and uniforms provided

• Servicecharge and tips

What will it belike to work for LXR Hotels & Resorts?

LXR Hotels & Resorts is Hilton|s luxurycollection brand| with each location
offering a singular travel experiencenative to its place| history| and
tradition. Found in the world|s most alluringdestinations| LXR Hotels &
Resorts immerse you in truly profound travelexperiences.

The Biltmore| Mayfair will be fit forroyalty| well-travelled guests from
around the world and senior corporateexecutives and guests will experience
first-class service distinguished by anunrivalled commitment to personalised
attention and luxurious yet locallyimmersive experiences for our guests

What will I bedoing?

– Take care of all VIP suite room guests andcoordinate with all concerned
departments to fulfil guest needs and requests

– Follows all the guest needs until they arecompleted to the total guest
satisfaction

– Evaluate guest satisfaction levels with afocus on continuous improvement

– Takes care of the guest|s requests andliaise with respective departments:
laundry| wake up call| bookings| conciergeand any special requests etc.

– Fully conversant with accommodationfeatures: lay-out| room type| location|
decor| in room facilities and equipment

– Understands and strictly adheres to theRules & Regulations of the Company
and the Hotel|s policy on Fire| Hygiene|Health and Safety.

– To attend and contribute to all meetings|Departmental and Hotel training as
scheduled and other related activities.

What are welooking for?

– Previous experience in a similar role

– Effective management skills

– Positive attitude

– Excellent communication skills

– Ability to work under pressure

– Outstanding grooming standards

To apply forthis role

• We are looking to fill this job as soon as possibleand aim to come back to
you within the next 2 weeks. If you are successful| youwill be invited for an
interview followed by a trial shift.

• Inline with the Asylum and Immigration Act 1996| we do require all
applicants tohave the eligibility to live and work in the United Kingdom.
Documentation willbe required at interview stage

Spa Butler – St. Pancras Renaissance Hotel London

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Job Number 19000QOH
Job Category Spa
Location St. Pancras Renaissance Hotel London| London| Greater London

Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.

Job Summary

Provide general spa orientation to guests upon arrival| such as the location
and use of locker rooms| lounge areas| and hospitality stations. Offer guests
amenities such as water| juice| or heated neck pillows. Answer questions about
general property information and amenities. Escort guests to and from
treatment rooms. Check computer for updates and changes to schedule regularly
throughout the day. Maintain cleanliness of workstation| treatment rooms|
spa/salon locker room| and lounge areas. Dispose of trash and dirty linens in
the proper area. Secure supplies and equipment at the end of each shift. Stock
towels| linens| supplies| and amenities in the locker room| lounge areas| and
hospitality stations. Report accidents| injuries| and unsafe work conditions
to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; protect company assets. Anticipate and
address guests| service needs; thank guests with genuine appreciation. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others. Comply with quality assurance
expectations and standards. Reach| bend| twist| pull| and stoop; move| lift|
or carry objects weighing less than or equal to 10 pounds; stand| sit| or walk
for an extended period of time. Perform other reasonable job duties as
requested by Supervisors.

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