Project Director Loyalty EMEA – FTC – Europe Office – London


Job Number 20026476
Job Category Rooms and Guest Services Operations
Location Europe Office – London| Barnard|s Inn| 86 Fetter Lane| London|
Greater London| United Kingdom
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?


The Planning & Services team provides project management & planning|
transformation and business consultancy support to the senior leadership team
of Consumer Operations in Europe| Middle East and Africa and their
disciplines. The _Project Director| Loyalty_ will support the Sr Director of
Planning & Services with the development| project management and pull-through
of the strategy and related projects of Marriott International’s Loyalty
program “Marriott Bonvoy” across Europe| Middle East & Africa. This role is a
maternity cover position until the end of Dec 2020.

Marriott’s Consumer Operations team is accountable to drive demand and top-
line revenues for our hotels through our brands| loyalty program| digital|
sales| distribution| revenue management| and marketing initiatives and
programs. Our loyalty program “Marriott Bonvoy” is a key element of Marriott
International’s efforts to attract and engage with customers and build and
reward their loyalty.

This position will be an integral component in supporting the development of
the EMEA Loyalty Strategy. This position will provide strong consulting and
analytical support and work closely with the Loyalty/Partnerships|
CLS/Operations| HQ Loyalty as well other Consumer Operations and HR teams to
help execute the loyalty integration efforts and any other relevant loyalty
initiatives. Furthermore| this position will have excellent communication and
interpersonal skills as well as experience in training team members. This
position will tactical deployment to ensure successful adaptation of the new
loyalty strategy in our hotels and offices.

The _Project Director_ will also contribute to continually improving and
evolving the support services provided by the Planning & Services team
through the development and enhancements to processes| tools and templates.


The primary responsibilities for this role include:

Acts as EMEA Loyalty Strategy project lead to craft a merged strategy with relevant cross-discipline stakeholders

Collaborates with other subject matter experts to identify gaps in loyalty support structures and create strategies for filling them as needed

Assists with strategy and execution of activities relation to loyalty strategy adoption

Provides recommendations to improve the effectiveness of loyalty processes or activities

Leverages available resources within a cross-functional team to maximize efficiencies and speed to market for all loyalty programmes and services

Work with key stakeholder groups during design and development phase of project to align project needs and gain buy-in

Collaborates on stakeholder presentations to continent leadership during deployment of new programs and services

Supports and reviews development and deployment of loyalty training resources and assets

Refines tracking mechanisms and processes for measuring progress and success against pull through priorities

Actively engages continent stakeholders to refine culture creation model

Develops regular presentations and updates to discipline and senior leaders within EMEA and Marriott head offices

Conducts other duties as appropriate

Expected Contributions:

Assist in the creation of strategic plans| approaches| and processes for the execution of key Consumer Operations initiatives

Develop and maintain detailed project and change management/communication plans with timelines/milestones for various projects

Analyse and monitor high-profile Continent Consumer Operations initiatives to help with reporting and resource prioritization

Compile and prepare information in PowerPoint for various stakeholder meetings with little guidance

Deploy processes and communications that create accountability with project team and drive results

Improve processes| actively seek stakeholder feedback| and lead the delivery of key assignments

Analyse and summarize internal and external data for key stakeholders or meetings

Monitor success of initiatives/projects and existing programs/products/services

Create and maintain productive working relationships across multiple stakeholder disciplines to ensure progress of initiatives

Additional Responsibilities:

Present ideas| expectations and information in a concise and organized manner

Use problem solving methodology for decision making and follow-up

Maintain positive working relations with stakeholders across disciplines

Manage time effectively and conduct activities in an organized manner

Facilitate cross-discipline meetings as required

Inform| update| and provide information to key stakeholders in a timely manner

Complies with Marriott International policies and procedures

Performs other duties as assigned to meet business needs



Previous background in management consulting or project management; experienced professionals with more than five years of relevant industry experience are also encouraged to apply

High proficiency in MS PowerPoint and Excel

Exceptional project management| written and verbal presentation skills

Proven track record managing complex| multifunctional initiatives/projects

3 or 4-year degree from an accredited university; MBA or relevant advanced degree preferred

Experience within hospitality industries and/or loyalty programs preferred


Ability to develop “client-ready” presentations and communicate effectively to a broad range of stakeholders

Strong analytical skills for problem-solving| planning| budgeting and monitoring project work

Ability to quickly gain a clear and comprehensive understanding of strategies| priorities and initiatives and represent them to various stakeholders

Excellent interpersonal and stakeholder management skills

Ability to define and enforce project governance

Excellent eye for detail and ability to review deliverables for completeness and quality


Utilizes/exhibits systemic thinking; gets results by using systems and processes

Seeks input| drives for consensus and obtains closure

Demonstrates balanced judgment under pressure

Actively pursues and supports innovation and continual process improvement

Analytical and makes decisions using data and process| then moves quickly to action

Sets high performance standards for self and others and exhibits strong desire to achieve

Ability to quickly gain the trust and confidence of multiple stakeholders and constituencies

Ability to apply past learning to solve new challenges

Delivers results under potentially difficult conditions

Collaborates and works well in a creative| team-based approach to accomplishing work

Comfortable with complexity| ambiguity| and change

Active learner – able to enhance personal| professional and business growth through new knowledge and experiences


Senior Director Luxury Brands – Europe – Europe Office – London


Job Number 20020355
Job Category Sales and Marketing
Location Europe Office – London| Barnard|s Inn| 86 Fetter Lane| London|
Greater London| United Kingdom
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?


The Senior Director Luxury Brands| Europe is a key member of the Luxury Brands
team and is responsible for developing strategy and pull-through of brand
initiatives and brand marketing programs for the portfolio of Luxury Brands
across Europe. This position partners with the respective global brand teams
and key Continent functional teams to ensure an on-brand portfolio. The role
will manage the brand marketing fund expenditure while localizing the
expression of the luxury brands where necessary| to enhance performance and
positioning within their competitive segments. This includes| and not
exclusive to| establishing Continent specific brand strategies and activating
experience proof points| creative messaging| localized partnerships and
advertising/marketing communications| including paid| owned and earned media
planning and execution in conjunction with the Continent performance marketing
teams. This employee will collaborate closely with the Area Directors of
Marketing| as well as the digital| loyalty| sales and communications teams to
develop effective continent and country level marketing programs that drive
brand awareness| preference| market share and topline performance for the
hotels. The Senior Director acts as a brand advocate in the continent for the
Luxury brands.


Responsible for the management and marketing of luxury brands as determined by
the VP:
• Luxury Brands include W Hotels| JW Marriott| Luxury Collection| The Ritz-
Carlton| St. Regis| Edition| Bulgari
• Responsible for managing the budgets for the brands supported
• Partners with key areas including marketing| public relations| sales| owner
services| revenue management| digital| area leaders| operations| learning &
development and other functions to drive effective| on-brand execution and


Brand Strategy & Planning
• Annual brand management and marketing planning for the continent
• Partners with the Area Directors of Marketing and key hotels within the
Luxury brand portfolio to develop their annual business plans
• For Brand Marketing| educates/communicates brand marketing strategy|
positioning| voice| strategic pillars and competitive environment.
• For Brand Management| supports efforts in defining the guest experience in a
way that is consistent with the global vision| brand business models and
creates maximum profitability
• Communicates consumer insights
• Acts as the advocate of the Luxury brands in continent

Brand Performance & Development
• Pulls through global brand strategies while ensuring alignment to Europe and
market specific objectives
• Responsible for the effective pull-through and localization of new brand
initiatives for region
• Partners with Luxury AVPs and other market resources and provides regular
brand updates
• Constantly monitor brand performance| including guest voice via Marriott
proprietary tools| and develop appropriate actions with the relevant cross
function teams to achieve the brand and continent objectives
• Supports with delivery and implementation of brand initiatives to create
compelling and differentiated guest experience| in conjunction with the CLS

Operations & Culture
• Responsible for regular brand communication with the Area teams and hotels
• Works closely with properties and (Continent Operations) CLS organization to
ensure on-brand implementation of brand operating standards| procedures| and
brand operations-driven programs
• Supports communication platforms for the brand with the field / market
(e.g.| webinars| immersions| training tools).
• Provides opening brand support for all new hotels| coordinates with CLS and
Area Directors of Operations and Marketing to ensure all elements of the
‘opening countdown’ including opening countdown| training| etc. are executed
on brand. Provide guidance to hotel opening teams to ensure branded critical
path document for openings and conversions are developed and maintained.
• Provides input on the turnaround process for off-strategy hotels.
• Partners with the CLS organization and HR/Learning & Development to deliver
talent strategies (as appropriate) for associates| high potential GMs and
Excom leaders.
• Drive brand responsibilities related to Service & Culture programs and

Style & Design

• Provides guidance on design related aspects of experience programming
(sensory experience elements| look books) and engages with the AVPs/ADOPs
/hotels to execute.
• Support continent VP in partnering with Global Design luxury leads to ensure
brand strategy is executed in design for new builds| conversions and
renovations projects.

Marketing & PR

• Responsible for developing and executing effective brand marketing programs
that achieve/surpass brand and continent performance goals
• Responsible for executing customer-facing brand communications| brand
voice/collateral development| photography| etc. and ensuring those materials
are on-brand
• Partners with the Continent Communications team to develop and execute
experiential marketing for the brands
• Responsible for developing/nurturing brand partnerships that provide brand
equity benefits and enhance the guest experience


• Partners with the Continent Luxury Sales Teams as appropriate to ensure a
coordinated Sales approach for the luxury brands
• Ensures priorities are aligned with the brands’ goals. Protects and
strengthens the brands’ competitive advantage by advocating for customer needs
and preferences and supporting sound business decision- making for the brand
• Provide relevant and up-to-date brand information and education to ensure
effective sales strategies and customer interaction

Growth & Development

• Works with Development Marketing team to produce toolkits and resources|
conducts owner brand immersions and site visits to support development in
securing on-strategy projects for the brand
• Support Continent VP in working with Development as needed| specifically in
immersing prospective new owners into the brand| its strategies and
positioning| as well as ad-hoc development brand support

Food and Beverage

• Works with CLS luxury leaders and luxury F&B Discipline Leads on brand
driven food and beverage programs to support localization while in-market roll
out via Area teams
• Collaborates with brand nightlife/bar experts on requirements for nightclubs
and ensure build out is appropriate with local market needs
• Support on luxury brand marketing with PR and Loyalty to drive business from
the local community and create awareness in key source markets.


• Lodging industry experience is strongly preferred
• Luxury experience is required
• 7-10 years of brand marketing and brand management experience required
• Experience developing integrated brand marketing campaigns across channels
(digital| social| experiential| PR| sales) is required
• Experience partnering with global brand management and marketing teams is
strongly preferred
• Ability to handle the complexities of working with owners and key
• Strong leadership skills and experience managing teams
• Strong presentation and communication skills
• Strong team player and ability to foster relationships and collaborate
across disciplines


• University degree required


Director Central Europe Select Brands – Eschborn Global Design – London


Job Number 19173231
Job Category Global Design
Location Eschborn Global Design| Marriott Hotel Holding GmbH| Eschborn-
Frankfurt| Hessen| Germany
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?


The Director Central Europe Select Brands will report to the Vice President
Design & Project Management Premium and Select Brands| delivering design and
project management quality assurance services for assigned Marriott brand
projects on an established schedule| within approved budget| and in compliance
with brand strategy| design| and quality standards for select segment brands.


The Director Central Europe Select Brands will provide design support and is
responsible for multiple projects of appropriate scope and complexity.

· Location requirements: The Director Central Europe Select Brands is to be
located in the Eschborn European Offices.

· Language requirements: High proficiency (speaking| reading and writing) in
English is required.

· Travel Requirements: There is a 60% business travel requirement.



· Deliver Managed and Franchised projects on schedule| within budget and to
the quality standards required by the brand.

· Manage design and quality assurance for renovation and new development
projects from concept to completion gaining the trust and respect of both
internal and external customers.

· Represent Marriott International’s interest with owners and developers to
mutually resolve issues| continually improving business relationships and
driving preference and repeat business.

· Develop and maintain strong relationships with Owners| Development| Brand
and Regional Operational / Continental leaders. Provide constant and
consistent communication| cooperation and collaboration with ownership|
regional teams and properties.

· Provide overall direction to professional design teams as to the design
strategy of new and acquired properties while establishing| evolving|
maintaining brand standards| and operational acceptability and within
reasonable financial constraints.

· Make decisions on a project basis| as an innovative problem solver| taking
risks working with the design team| Owner| Brand and Operations.

· Understand and communicate project and process details in an internal and
external kick-off meeting for every assigned project

· Work with internal team| owner| property managers and consultants to prepare
successful presentations for the Continent Design Review meeting to obtain
continent executive approval.

· Review and comment on design| construction drawings and specifications
submitted by various consultants within the time constraints| ensuring that
the designs are brand compliant and on strategy for all areas of existing and
new development hotel projects.

· Review design and inspect model guestroom to ensure it meets the brand

· Maintain a punch and acceptance turn-over process working with the Marriott
Opening’s Team.

· Assess existing properties for potential conversion to Marriott brands and
prepares Property Improvement Plans.

· Liaise with designers| owners| franchisees and operating hotels on
renovation projects; from assisting with defining scope of works and design
briefs| to detailed reviews of designs and standards ensuring compliance with
Brand strategies/standards| specifications and budget through to project sign

· Assist and participate in value engineering process to assure adherence to
the overall budget for renovation and new development projects.

· Work to enhance the organization’s capabilities through effective staffing
and development of others by providing timely coaching and feedback| making
distinctions in performance| and engaging in progressive disciplinary
processes| when appropriate.

· Provide leadership support to direct reports to help ensure projects are
managed within specific labor and expense budget and that all projects are
delivered with a consistent level of compliance and quality.

· Establish educational and career development plans for direct reports and
provide counsel to ensure continual growth and knowledge of MI brands and

· ~~Help~~ lead and train direct reports to make decisions with sound business
judgment| while weighing the design impact and guest experience against
potential Return on Investment (ROI).

· Promote an environment of open communications through constant
communication| cooperation and collaboration with all stakeholders throughout
the company.

Financial and Accounting Management

· Manage multiple projects| within schedule| budget and brand

· Work with the Finance and Accounting department on the development of
Technical Services Agreements (TSA) and Design Review Agreements (DRA) or
project funding work orders for renovations| pre HDC projects and other
internally funded projects.

Talent Management

· Assist with staff selection| and provide mentorship| coaching and training
to direct reports.

· Provide day-to-day review of direct reports professional performance and
provide input for their improvement and career development.

Client Relations

· Maintain a strong| mutually beneficial| trust-based business relationship
with all parties involved in the construction and renovation of Marriott
Hotels including owners| franchisees and Europe Regional Disciplines.

· Collaborate with business unit leaders to market and sell the assigned brand
to key new and existing owners/franchisees to expand brand recognition and
promote development opportunities.


· Comply with Marriott Hotel Holding GmbH & Marriott International Hotels
Limited Regional Office policies and procedures.

· Perform other related tasks as assigned by management.



· Minimum 12 years’ experience in the disciplines of architecture| interior
design| or construction management.

· Minimum 8 years’ experience on hospitality projects| including select
service| extended-stay and full service brands.

· Excellent business acumen

· Ability to build strong working relationships across departments & teams

· Ability to negotiate and be flexible when appropriate

· Excellent organizational skills & ability to manage multiple priorities &

· Knowledgeable about all aspects of hospitality design and operations

· Be able to take a project from design through the construction process|
start to finish

· Strong communications skills (written and verbal)

· Must be able to lead and mentor direct report associates| and foster an
environment of empowerment

· Experience in managing the development of scopes of work| financial and
scheduling management associated with the construction of multiple lodging
properties and owner relations

· Must have the ability to solve problems that will meet the expectations of
the brands and the guests| while maintaining sound economic judgment for the
Owner| and Marriott International.

· Language: High proficiency (speaking| reading and writing) in English and
ideally one Central European language. Proficiency in additional other
European languages is preferred.

Education and Professional Certification:

· Baccalaureate degree in Architecture| Interior Design| Construction
Management| or related design discipline is preferred or equivalent work
experience within the industry.

· Architecture| Interior Design or Project Management license/accreditation



Senior Director Luxury – Europe Office – London


Job Number 19173110
Job Category Global Design
Location Europe Office – London| Barnard|s Inn| 86 Fetter Lane| London|
Greater London| United Kingdom
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?


The Senior Director Luxury will report to the Vice President Design & Project
Management. As a member of the European Global Design leadership team| she/he
will provide organizational leadership in the support of the development and
growth of Luxury Brands| primarily for the European continent. The Senior
Director Luxury will have responsibility for the successful architectural|
interior design and delivery of new build| adaptive reuse| conversion and
renovation projects within established budgets| schedules and brand quality
standards for the segment. He/she will interface and collaborate with key
internal stakeholders (e.g. Development| Brand| Operations| Owner & Franchisee
Services) and owners and franchisees and will need to maintain open and
trusted lines of communication as well as skillfully balance the needs of all
stakeholders. She/he will also be responsible for ensuring strong internal
alignment and communication within the technical team.

As a senior member of the continent and enterprise Global Design team| the
Senior Director must be adept at tapping into diverse sources of information|
anticipating challenges| devising and executing breakthrough
strategies/approaches to deliver against the current and future business
priorities and strengthen Marriott’s competitive advantage in architecture|
interior design| project and product specification and construction


· Manage the successful transition of projects from design to project
management to ensure complete and consistent flow of information. Work closely
with Brand| Development| Feasibility| Operations| CLS and Development Asset
Management to ensure alignment of design and facilities through all phases of
design and construction. Ensure that the final project delivered to the
customer is consistent in product quality| cost| and compliance with brand

· Manage the communication of architectural and interior design reviews to
outside owners to ensure a consistent process adopted by all staff.

· Manage| direct and supervise in-house architectural and interior design
teams responsible for successful implementation of design standards for all
Marriott Luxury brands.

· Manage the development of all interior design and architectural design
concepts for all Marriott Luxury brands.

· Lead the design approval and quality assurance process to ensure all
projects are reviewed and approved and are consistent with Marriott’s brand
and design strategies and standards.

· Manage the pre-development update required for project status review.

· Manage the turn-over process related to hotel openings| in collaboration
with the opening teams| DAM and operations to ensure accurate projections of
construction completion dates.

· Coordinate and manage the relationship with hotel operations| hotel
development and 3rd party developers to ensure efficient communication and
problem resolution.

· Review contracts| schedules and program management plans by others for
design and construction to determine the impact of such activities on the
business’ interest in the project. Manage the response to same.

· Represent the business segment in review and approval of deviations in
project scope| schedule and budget with the appropriate communication and
involvement of senior management.

· Maintain direct line of communication within the organization and keep
stakeholders current on project design| cost and schedule updates. Provide the
business with accurate and timely reports summarizing the progress of the work
and compliance with schedule and budget. Provide early identification of risks
on projects and develop action plans to mitigate exposure to the company.

· Lead the design and project team in the pursuit of innovative and creative
design solutions that reflect the brand “experience”.

· Lead various initiatives as required in collaboration with GDS| Brand and
Operations teams.

· Actively support the usage of technology to: monitor project progress across
Marriott| efficiently review and communicate comments to owners/franchisees|
highlight areas of brand standard deviations for resolution with other Global
Design team members| Operations| Brand or Development.

· Develop standard project management plans and processes to fit individual
projects when needed.

· Manage the project specific update of facilities programs in order to ensure
current strategies and brand direction are fully reflected and aligned.

· Manage department budget agreed to relative to programs and projects.

· Set goals and expectations for direct reports using the Leadership
Performance Acceleration (LPA) and hold staff accountable for successful
performance; coach team by providing specific feedback to improve performance;
conduct annual performance appraisal with direct reports; and ensure the same
occurs at lower levels of his/her organization. Partner with Human Resources
to strengthen the organization performance by ensuring effective structures|
processes| jobs| and tools are in place for associates to do their jobs

· Champion excellence in business ethics and integrity| social responsibility|
cross-cultural effectiveness| and associate engagement.

· Complies with Marriott Hotel Holding and Marriott International Hotels
Limited Regional Office policies and procedures.

· Performs other duties as assigned to meet business needs.


Key Sklis / REQUIREments:

· Minimum 15 years’ experience in the disciplines of architecture| interior
design and/or construction management.

· Minimum 10 years’ experience on hospitality projects.

· Minimum of 10 years’ experience in a management role; demonstrated success
leading and developing others in a complex| service-intensive| deadline-driven

· In depth knowledge and understanding of Marriott’s business model|
management and franchise contracts| and technical services agreements.

· In depth knowledge of lodging development| interior design| architectural
design and construction and able to take a leadership role in the development
of site planning| due diligence| estimating| design execution and construction

· Strong qualitative and quantitative analytical skills; ability to take large
volumes of complex information and present it in a clear and concise manner
appropriate for senior management decision-making; uses data and a cogent
problem solving methodology in decision making and impact assessment.

· Operates with a collaborative mindset to ensure that key stakeholders are
considered| eliminating the need for duplicate systems; builds strong
relationships to leverage information and insights to anticipate and respond
to project risks; communicates well with project and other leaders; openly
shares and does not withhold information.

· Ability to sell ideas persuasively; settles differences and wins concessions
without damaging relationships; can be both direct and forceful while
remaining diplomatic.

· Strong leader of people – ability to create compelling vision| demonstrate
flexibility in approach| and motivate others (to achieve desired results;
ability to work in a matrix organization and make things happen without having
to own all of the resources; leverages shared resources to achieve results.

· Strong interpersonal skills; must be a successful “networker” and able to
maintain effective relationships| both internally and externally.

· Communicates effectively| both orally and in writing; listens to others and
effectively comprehends information; creates an environment allowing timely
information flows throughout the organization.

· Responsive; ability to integrate and balance priorities| work activities and
resources for the benefit of multiple key stakeholders.

· Results oriented; delivers results under difficult conditions and
demonstrates balanced judgment under pressure. Ability to assess| plan and get
“the right priorities” done| on time and budget| at high quality levels;
ability to work both independently and as part of a team.

· Ability to consistently make decisions in a timely manner sometimes with
incomplete information and under tight deadlines and pressure; comfortable
challenging organizational norms and accepted thinking to improve

Education and Professional Certification:

· Baccalaureate degree in Architecture| Interior Design or Construction
Project Management is required.

· Advanced degree is preferred.

· Architecture| Interior Design or Project Management license/accreditation


The Senior Director Luxury provides support / is responsible for multiple
Marriott Luxury brands and new-build and renovation hotel projects throughout
the European region| and leading product development and brand initiatives.

· Location requirements: London UK

· Language Requirements: High proficiency (speaking| reading and writing) in
English is required.

· Travel Requirements: Up to 60% business travel required.



Area Director of Sales & Distribution – UKI (Core Brands) – Europe Office – London


Job Number 19165424
Job Category Sales and Marketing
Location Europe Office – London| Barnard|s Inn| 86 Fetter Lane| London|
Greater London| United Kingdom
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?


The Area Director of Sales & Distribution (ADOSD)| United Kingdom & Ireland
(Core brands) reports directly to the VP Sales Operations (VPSO)| Europe| with
a dotted line to the Area Vice President-UKI. The ADOSD is the sales leader
for the UKI| Core brand hotels and responsible for the revenue performance of
the entire managed core brand portfolio in the United Kingdom and Ireland. The
position provides leadership| direction| and management to the on-property and
multi-property sales teams to build long-term| value-based customer
relationships in order to achieve all hotel sales| revenue and market share

This role is also responsible for executing Marriott’s global distribution
strategy in the local markets and aligning hotel level sales and marketing
activities| goals and incentives to a) grow profitable room nights through
Direct Channels and b) improve profitability of intermediated channels.

This position will evaluate the hotels’ opportunity to participate in and
maximize all the various sales and distribution channels in alignment with the
enterprise-wide strategy and local business imperatives. This position will
proactively assist in positioning the market and the individual properties to
ensure proper analysis| strategy| and execution is being applied. The ADOSD
will work with the ADOM and ADORS as appropriate to develop participating
hotel specific sales strategies and programs to drive revenue and meet the
hotels’ business plan goals. The position drives customer satisfaction and
service focusing on sales effectiveness and creative customer driven solutions
in order to create discernable competitive advantages.


The Area Director of Sales & Distribution supports the managed core brands
(Marriott| Renaissance| Sheraton| Delta| Le Meridien| Westin| Courtyard by
Marriott| Four Points| AC by Marriott| Residence Inn| aLoft| Moxy| Element)
across the UKI.

Location requirements: London
Language Requirements: high proficiency (speaking| reading and writing) in
English is required
Travel Requirements: Business travel is estimated at 60-70%.


Sales & Distribution Strategy Leadership

o Provides sales leadership for all over hotels sales including transient|
group and F&B/catering as relevant.
o Assist in the development of Business Plan for the hotel and then cascade
this into a specific and measurable plan by segment and work with the DOSM to
implement for the sales team to execute.
o Analyzes hotel market share reports and month end reports to make
recommendations to maximize results in order to position and effectively
market each individual property.
o Develops sales goals and strategies that align with the brand’s business
strategy in collaboration with the Area Director of Marketing
o Is responsible for reactive and proactive account and segment sales| local
and social catering sales| Business Travel sales| Extended Stay sales| and
Reservation Sales and Destination Sales| if applicable.
o Works with Revenue Management to assist in the development of the hotel
sales distribution strategy and ensures that these strategies are
communicated| implemented| and continuously updated based on business outlook.
o Responsible for talent acquisition and retention as well as development
o Manages all sales administrative functions to include goal setting| bonus
program administration| etc.
o Maintains accurate and updated knowledge of competitive strategies| pricing|
strengths| and weaknesses in all market segments in the area.
o Is responsible for annual pricing process (RFP and RFI) and group contracts
for all hotels.
o Serves as authority on sales processes (Sales Transformation| PDPs| PSRs|
360s| and Market Sales Assessments) and contracts. Provides final approval on
business evaluation recommendations.
o Represents properties at tradeshows| local hotel associations| and community
organizations to help build and maintain relationships with key strategic
alliance partners.
o Market Sales| Property and EBC: evaluates participation and effectiveness to
ensure KPIs are met.
o Is engaged with development| pro-forma assessment| new project development
and owner relations.
o Serves as customers’ advocate and is active in Regional/ International
Customer Events.
o Actively participates in Sales Calls with Customers within their designated
Region/Customer base.
o Is responsible for preparing the sales strategy| pricing| staffing| and pro-
forms for pre-openings.
o Leads deployment strategies both on property and above property to optimize
sales effectiveness.
o Provides customer intelligence in evaluating the market and economic trends
that may lead to changes in sales strategy to meet or exceed customer
o Reviews market share reports| competitive shopping reports and uses other
resources to maintain an awareness of each property’s market position.
o Drive Total Hotel Revenue-Overall responsibility for achievement of all
budgeted hotel revenue streams. Areas include but are not limited to room
revenue| banquet and catering| room rental and all Food and Beverage revenue
and if applicable spa| golf| retail shop| and audio visual.
o Maintain regular contact with the Global Sales Organization (GSO) offices
and ensure they are copied on new business leads to assist in closing.
o Lead the field sales account management| ensuring account management is
proactive| strategic and high profile with the focus on account acquisition.
o Analyze on a monthly basis the sales performance data and ensure recognition
for achievers and action plans in place to address shortfalls for field sales
o Analyze cost of sales results and market conditions and proactively suggest
changes accordingly to sales deployment and market segment focus.
o Conduct reviews with need hotels to develop and monitor action plans to
address shortfalls



• Strong leadership skills.
• Demonstrates ability to develop and implement successful sales strategies.
• Able to assess and analyze financial reports.
• Strong understanding of Sales| Distribution & Marketing functions.
• Excellent verbal| writing| listening| and presentation skills including
presentations to senior management.
• Demonstrates customer development and relationship management skills.
• Possess an understanding of revenue management functions and account


• 5 or more years working experience in related field| Sales & Marketing
and/or Distribution experience preferred| Finance or Revenue Management
experience also helpful.
• Good comprehension of Sales & Marketing systems| tools| principles and
• Demonstrable knowledge of Markets preferred but not essential.


• Bachelor’s degree in Hospitality Management or University degree preferred.


Director- Global Security Transition & Transformation Programs – Secureworks – DELL – London


## Director- Global Security Transition & Transformation Programs
### UK Wide Remote
### Secureworks
Secureworks® (NASDAQ: SCWX) is a technology-driven cybersecurity leader that
protects organizations in the digitally connected world. Built on proprietary
technologies and world-class threat intelligence- our applications and
solutions help prevent- detect- and respond to cyber threats. Red Cloak™
software brings advanced threat analytics to thousands of customers- and the
Secureworks Counter Threat Platform™ processes over 300B threat events per
day. We understand complex security environments and are passionate about
simplifying security with Defense in Concert™ so that security becomes

business enabler. More than 4-000 customers across over 50 countries ar

protected by Secureworks- benefit from our network effect and are Collectivel

Smarter. Exponentially Safer.™

We enjoy competitive compensation and benefits packages- and reward and
recognize our employees for exceptional results. A constant focus on continued
learning and growth keeps our team members engaged and excited about |what`s
next.| We offer flexible work options when available- and emphasize the
importance of work-life balance. We know that when our people are rewarded-
recognized- and rejuvenated- we win as a team.

### Security Transition & Transformation Programs / Design & Build

The Design & Build function was created in September 2019 in order to meet the
challenges of transitioning and transforming our largest and most complex
customers from their current mode of operation (CMO) to a future mode of
operation (FMO) that includes core Secureworks capabilities. This function
consists of two parts:

The Programs Function- known as |Global Design & Build Programs|
The Technical Function- known as |CyOps|

The Global Design & Build Programs (GDBP) function is of relevance for this
role as it is the team that leads our most complex transition and
transformation programs ensuring that all such programs are delivered to time-
quality and budget.

The need for a more solution-oriented capability to lead this function was
made apparent during the transformation that we have been on over the last
year. While the need for a solid Project & Portfolio Management background is
key- the ability to lead the GDBP team to truly own the solutions they are
leading – through direction of the technical subject matter experts- an
understanding and development of solutions to deliver renewed customer
solutions will be a fundamental shift in leadership and is required from this

Role Responsibilities

The Director of Global Design & Build Programs will have deep-customer-centric
abilities with proven experience interacting with the most senior leaders in
our customer relationships. And will include but not be limited to:

Having a personal billable target of 20%
Extensive global travel – expectation for up to 60% travel
Developing the team (currently 11) that is able to:
Communicate at the |C|-level for large accounts- by developing a core understanding of the unique business needs of the customer o Understand the customer`s business- their business environment and their information security needs to develop and tailor the most appropriate solution
Develop delivery services on a global scale- combining various practices- with ownership over the end to end outcome.
Work collaboratively with customer business leaders to align information security services and technology- staffing and processes to their organizational strategies and objectives
Develop and enhance our Secureworks services-based intellectual property through research and customer engagement
Assume the lead role as a trusted security strategy advisor for large and complex integrated information security projects
Serve in a strong contributor and innovator role for the writing of complex and unique proposals
Present proposals onsite- and develop and present custom collateral to help drive a rich understanding of our ideas to the customer
Work in a matrix organization supporting multiple stakeholders o Target and drive a 70% team billable utilisation across the team through:
Active engagement of the sales and pre-sales organisations to develop and maintain a strong pipeline of work
Management of the governance of all projects and programs to ensure that they are delivered on time and to budget
Development of effective reporting working closely with the Secureworks Operations Team and that management are informed of risks/issues and overall execution on a timely basis

Oversee scoping and delivery of customer and team-internal projects to ensure appropriate:
Scope & resources (human and technical) assigned
Customer satisfaction

### Requirements

Proven success in leading highly effective- senior teams
Proven success in leading teams in delivering large complex information security services solutions
Proven success in delivering security programs for large enterprises
Experience operating in a customer environment with large enterprise security programs (for example- operational monitoring and response programs- security architecture programs- threat management programs- vulnerability management programs- etc).
Consulting experience – at least 3 years of |Big 4| or equivalent consulting experience
Delivery experience – at least 5 years of information security operations experience
Functional P&L Management
Subject matter expertise in at least 3 information security domains
Portfolio Management experience & application
Executive Stakeholder Management- Communicating at the |C-Level|
Executive decision-making capabilities
Ability to work in ambiguity

### Preferences

Contributing to information security community projects either via tool development or methodology development and thought leadership
Industry recognised security certifications- such as CISSP- CISM etc.
Industry recognised project management certifications- such as PMP- PgMP- PfMP- PRINCE2 Practitioner etc.
Industry recognised business architecture certifications- such as TOGAF- SABSA- Zachman etc.

Why work with Secureworks?

Life at Secureworks means collaborating with dedicated professionals with a
passion for technology. When we see something that could be improved- we get
to work inventing the solution. Our people demonstrate our winning culture
through positive and meaningful relationships. We invest in our people and
offer a series of programs that enables them to pursue a career that fulfils
their potential. Our team members` health and wellness is our priority as well
as rewarding them for their hard work.

Secureworks is part of the Dell Technologies family of brands. If you require
any assistance in applying for an open position or have any specific
requirements to attend an interview- please contact

We are a Disability Confident Committed Employer and aim to ensure our
recruitment process is inclusive and accessible. As members of the disability
confident scheme- we guarantee to interview all disabled applicants who meet
the minimum criteria for the vacancies and ensure our recruitment process is
inclusive and accessible.

Secureworks- a Dell Technologies company- is committed to the principle of
equal employment opportunity for all employees and to providing employees with
a work environment free of discrimination and harassment. All employment
decisions at Secureworks are based on business needs- job requirements and
individual qualifications- without regard to race- colour- religion or belief-
national- social or ethnic origin- sex (including pregnancy)- age- physical-
mental or sensory disability- HIV status- sexual orientation- gender identity
and/or expression- marital- civil union or domestic partnership status- past
or present military service- family medical history or genetic information-
family or parental status- or any other status protected by the laws or
regulations in the locations where we operate. Secureworks will not tolerate
discrimination or harassment based on any of these characteristics.


Job Family: Secureworks Job ID: R045653

Program Director (F/M/D) – DELL – London


Program Director Dell Technologies Select (DTS)
Our role is to manage the overall transformation outcomes on behalf of Dell
Technologies (DTS) and the client- provide a single point of accountability-
and leverage the delivery and solution capabilities of the Strategically
Aligned Businesses (SAB)- while working alongside the DTS and SAB stakeholders
in delivering transformational value.
Principal Duties and Responsibilities :
Pursuit Support: Support the account team in the pursuit phases of a transformational opportunity by positioning the Dell Technologies (delivery and governance) story
Health of Transformation: Through working closely with DTS account team and SABs have a holistic view of the health of the work and relationships
Active Program Management: Single point of Accountability- manage overall transformation outcomes and key issue escalations
Trusted Adviser: Focus on key client relationships and understand corporate challenges and key priorities; become a trusted adviser for your customer

Essential Requirements

Successful track record in complex IT services delivery program management (multi-customer- multi-site- multi-project- multi-year)

Demonstrated mastery of operating in complex- matrix environment; experience in managing regionally distributed groups

Demonstrated ability to work comfortably and effectively with multiple levels of management across many cross-functional teams. Strong presence; ability to influence and collaborate across the organization.
Self-motivated- hands on approach with an ability to work under pressure and to meet tight deadlines.
Proactive and collaborative approach to tackling issues and problem solving in a consultative manner. Excellent verbal and written communication skills in English.

Desired Requirements

Understanding of cultural differences and able to adapt working and delivery style to the country in which the engagement is being conducted.
Understanding of Dell Technologies transformation solutions and their value added to the customer.


We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities — all to create a
compelling and rewarding work environment. If you have what it takes to bring
innovative new products and services to life in collaboration with world-class
experts- this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Remote Job ID: R044103

Cost Management Director – Data Centres – AECOM – London


AECOM Cost Management Director – Data Centres in London- United Kingdom
Ireland – Dublin- Dublin
Job Summary
Leading our cost management services for the data centre market sector in UK
and Ireland- you will be an ambassador in the data centre community externally
across UK & Ireland and internally within AECOM. With experience in technical
delivery of data centre projects for tech firms and a strong track record in
tech firm business development- you will lead a team of experts across UK &
Ireland and work closely with our global colleagues in the Data Centre Sector.
Our tech firm clients are fast moving and demanding- with their key priorities
for us being on-time delivery and quality at a price that offers value for
money. You will bring demonstratable skills and experience in knowing th

sector so you can speak their language; we are looking for someone who ha

experience in hands on delivery of mega or hyper scale data centres. You ma

already be working with one of our tech clients or may have been in a previou

delivery or business development role for a cost management consultancy. A
successful track record in business development will serve you well in this
role together with a strong appreciation of commercial issues.

Job Duties:

Set a clear strategy to deliver profitable- organic growth in cost management in this sector- aligning with global strategy for Data Centres.

Evaluate- develop and implement a short- medium and long-term business strategy for the continued growth in the Data Centres market sector.

Provide visible UK & Ireland-wide leadership for cost management in the sector across AECOM.

Raise the profile of AECOM within the sector externally

Work across all of AECOM to bring the best of the offer to our biggest pursuits.

Develop and approve strategic planning and pricing decisions

Direct- conduct and coordinate the sales- marketing- research and planning activities

Responsible for hiring and development of cost management roles within the sector

Applies sound professional judgement in solving a variety of complex and difficult problems requiring the use of initiate- ingenuity and creativity.

Duties are complex and require extensive and diversified experience and abilities- and knowledge of marketing and planning principles and practices

Align collaborative partnerships with other key industry partners

Grow and maintain a network with current and potential clients utilizing industry reputation- experience and knowledge to develop new prospects and expand existing business.

Lead Cost Management commissions- taking responsibility for their successful delivery.

Provide effective support and mentoring to Senior Surveyors- Project Surveyors- Graduates and Apprentice Surveyors.

Ensures commissions are managed and completed efficiently- on time and to the client`s satisfaction.

Develops strong reciprocal relationships with clients and members of the project team.

Be the primary interface with AECOM clients (new and existing).

Ensure all staff members reporting to you have current and relevant training.

Manage the delivery of cost management team outputs- in accordance with agreed timescales and quality standards.

Provide full Cost Management duties to AECOM clients.

Managing and motivating a project team of surveyors.

The approach to these projects requires a high degree of flexibility and
creativity- excellent presentational skills and an ability to communicate
effectively with clients and consultants. The successful candidate shall be
charged with the delivery of Cost Management Services within our Client
focused and highly motivated professional team.

Minimum Requirements

Proven experience in a consulting environment providing the full spectrum of CM services including Pre Contract Estimating; Procurement; Contract Administration- Cost Reporting and Final Account resolution.

Passionate about delivering high quality consulting services to our clients.

A collaborator who thrives in a diverse and multi-disciplinary environment

Self-motivated- strong leader who understands the needs of innovative designs

Recognized as a technical expert within the data centre environment- with a high level understanding of what the client`s challenges are

Significant experience in a client facing role

Proven ability to advise clients and design teams on cost- value and risk- not just cost in isolation.

Excellent numeracy- verbal and written communication skills.

Willingness to challenge in a positive and engaging manner.

Ability to manage relationships effectively- identifying and resolving issues at the earliest possible opportunity.

Possesses strong people management skills and the ability to manage relationships both internally and externally.

Is accountable and responsible for own actions and those of your team.

Ability to work under own initiative where appropriate working closely with the Management Team in the delivery of some of our highest profile project.

Keen to work as part of a team and to develop and progress career development.

Engenders a right first time approach.

Well connected; active in the market- highly adept at networking

Experience in handling strategic accounts and working through the full sales cycle of the opportunity

Supporter of social and CSR activities- promoting fun in the workplace.

Experienced in managing- motivating and developing a project team.

Experienced client account manager.

Ability and experience of building positive long term relationships with clients.

Experience of preparing bid submissions.

Experience of managing in-house project finances.

Ability to manage multiple projects for a variety of public and private sector clients.

Preferred Qualifications

Degree Qualified – BSc or MSc – in Quantity Surveying / Cost Management.

Chartered Quantity Surveying Status with the RICS/SCSI or other equivalent institution.

Active member of networking groups.

Well connected to peers within other disciplines.

APC supervisor / counsellor experience.

STEM ambassador with connections at local schools- colleges and universities.

Your benefits will include:

Helping our employees achieve a healthy work-life balance is important to us.
If you join AECOM- as well as receiving a competitive salary- you`ll also have
the opportunity to explore flexible working arrangements. Core benefits
include 25 days` annual leave- company pension scheme- private medical
insurance- life assurance and one paid annual professional institution
membership fee. You can also choose from a wide range of flexible benefits to
suit your lifestyle.

You`ll also be able to give back to communities with up to two paid CSR days
each year. Through our charity-The AECOM Foundation- you can volunteer to
support children in developing countries. And if you`re a member of the
Reserve Forces you`ll receive an additional 15 days paid leave for training

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Cost Management and Consulting Services

Business Line Buildings & Places

Business Group Design and Consulting Services Group (DCS)

Country Ireland

Position Status Full-Time

Requisition/Vacancy No. 229379BR

Additional Locations IE – Cork – Montrose House- IE – Galway Technology
Park- UK – London – Aldgate Tower

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Director Planning & Transformation – Europe Office – London


Job Number 19159703
Job Category Rooms and Guest Services Operations
Location Europe Office – London| Barnard|s Inn| 86 Fetter Lane| London|
Greater London| United Kingdom
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?


The Director| Europe Planning and Transformation will be responsible for
leading high-profile projects for the Continent and to provide thought
leadership| develop project plans| manage the project team| identify and
resolve issues and risks| provide timely updates to Continent leadership|
facilitate project-level meetings and executive level sponsor reviews| manage
project funds| and work collaboratively across the organization to produce
results. The Director will also participate as needed in the yearly initiative
prioritization process and help define business impacts for key strategic

The Director will also contribute to continually improving and evolving the
support services provided by the Planning and Transformation team through
enhancements to processes| tools and templates.


Scope Measures:

All MI Brands operating in Europe

Number of Direct Reports – None

Control or Influence of Budget – Influence YES

Job Description

Strategic Project Leadership

Gain alignment among Continent leadership and functional stakeholders.

Negotiate and influence project direction to achieve results.

Provide processes and communication tools and templates that create accountability and drive results.

Ensure deliverables meet needs| and can be implemented and sustained in the Market

Share project management best practices with key stakeholders.

Lead change management planning and communications.

Execute Project Governance to manage issues escalation| project prioritization| etc.

Management Consulting

Identify issues and form hypotheses.

Formulate| propose and implement recommendations.

Ensure stakeholders receive the assistance or resources required to implement the recommendations.

Lead and manage projects and cross-functional project teams.

Manage relationships with Continent and functional leadership to ensure needs is met.

Project Management

Manage Continent-wide projects and realize expected project benefits.

Troubleshoot issues by providing the transparency leadership needs to successfully manage problems and make informed decisions.

Identify and lead cross-functional teams to execute new initiatives/projects.

Accountable for Planning and Transformation deliverables and ensure project teams understand and execute their responsibilities effectively and efficiently.

Tracking and Measurement

Monitor success of initiatives/projects and existing programs/products/services.

Analyze and monitor high-profile Continent Operations initiatives to help with reporting and resource prioritization.

Establish and implement a measurement process to gauge success of projects.

Candidate Profile


At least 5 to 10 years of management consulting or project management.
Expertise and proven track record in managing complex| multifunctional initiatives.
Experience in providing direction and performing responsibilities via influence ability (as opposed to line management authority).
Proven success in introducing major change to complex organizations.
Experience using MS Excel| PowerPoint and Project.
Minimum BA degree; MBA or relevant advanced degree preferred.
Experience within lodging/hospitality industries| preferred.


Exceptional project management and written and verbal presentation skills.
Ability to break-down| assign and ensure completion of work steps with various teams and without direct authority.
Strong influence skills including at senior organizational levels.
Ability to quickly gain a clear and comprehensive understanding of Operations strategies| priorities and initiatives and represent them to various constituencies across the Continent.
Ability to define and enforce project governance.
Strong analytical skills for planning| estimating| budgeting and monitoring project work.
Ability to enlist and motivate individuals and secure resources without direct authority.
Able to form and foster high performing teams.


Utilizes/exhibits systemic thinking; gets results by using systems and processes.
Seeks input| drives for consensus and obtains closure.
Driven| exhibits strong drive to achieve.
Demonstrates balanced judgment under pressure.
Negotiates with key stakeholders to resolve issues.
Possesses/exhibits leadership presence.
Strong inter-personal and meeting management skills.
Ability to establish credibility necessary to influence all organizational levels.
Actively pursues and supports innovation and continual process improvement.
Quick study| analytical| makes decisions using thorough the use of data and process| then moves quickly to action.
Sets high performance standards for self and others.
Ability to quickly gain the trust and confidence of multiple stakeholders and constituencies.
Ability to apply past learning to solve new challenges.
Delivers results under potentially difficult conditions.


Director of Communications at JW Marriott Grosvenor House London – JW Marriott Grosvenor House London


Job Number 19159183
Job Category Public Relations & Communications
Location JW Marriott Grosvenor House London| 86 Park Lane| London|
Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Start Your Journey With Us

Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

_Job Summary_

The Director of Communications is responsible for the planning and
execution of the Communications strategy for JW Marriott Grosvenor House
London in the local market with the goal of driving top-tier editorial media
coverage. The position will collaborate and align with the London PR Centre of
Excellence (COE) and Marriott International Europe Communications department
to ensure the pull-through of hotel strategies| aligned with brand strategies
and messaging while positioning the hotel in top-tier national and local media

_Expected Contributions_

The primary responsibilities of this position include:

· Annual PR Strategy. Based on the JW Marriott Grosvenor House Business
and Marketing Plan| develop full-year PR strategy. Execute PR activities|
initiatives and events to drive top-tier press coverage.

· Local Hotel PR. Develop ideas and drive press coverage for newsworthy F
&B offers and promotions| hotel packages/tactical campaigns and partnerships
for the hotel. Create press-worthy angles for hotel in local market and work
with GM| Sales and Marketing team to ensure that PR activity is aligned with
the business plan.

· International Hotel PR. Collaborate with COE leaders to secure
international press coverage. Work closely with Marriott International Europe
Communications Team to ensure pull through of brand / corporate messaging as

· Hotel & Brand Positioning Events. Maximise the awareness of PR-driven
local and brand positioning events in the market. Work with Marketing and
Operations on PR strategies including allocation of limited budgets.

· Press Office. Act as the main point of contact for local media enquiring
about the hotel. Respond quickly and accurately to day-to-day
journalist/influencer enquiries and accommodation requests| focusing on top-
tier media. Maintain a GDPR-compliant database of key media contacts in local

· Media/Blogger Relations. Cultivate strong relationships with top-tier
travel/trade| business| consumer and F&B press and bloggers/influencers as
well as local news media. Secure regular meetings with editors/influencers to
ensure that hotel remains top of mind. Proactively pitch local hotel news in
local market.

· Online PR and Social Media. Use social media channels to engage with
journalists in local market (e.g. monitor blogs/Twitter feeds of top-tier
media for feature story opportunities and pitch media online when relevant).
Create monthly social media content and align with Marketing to ensure
consistent on-brand communications across the hotel’s social media channels.

· Crisis and Issues Communications. Act as main contact for crisis/issues
communications for the hotel| liaising directly with the Europe Communications
Team (gather facts| creation of reactive media statements| field incoming
media requests). Provide crisis management support and guidance to GM/DOSM.

· PR Agency Management. Manage local hotel PR agencies (where applicable)
on a day-by-day basis. Align with PR agencies in market that have been
retained by Marriott International hotels outside of the market. Ensure a
smooth flow of communication between the in-house Marriott International PR
team and the retained PR agencies. (As at October 19| hotel is not working
with any PR agencies).

· Press and Briefing Materials. Oversee development| approvals and
updating of press kit materials| including press releases| fact sheets| bios|
backgrounders| etc. for the hotel. Prepare briefing materials and
messaging/positioning documents for GM in preparation for media interviews.

· Media Visits. Organise and host inbound international media groups and
individual visits to hotel| working with London & Partners / Visit London /
Visit Britain when relevant. Supervise and execute press site inspections for
the hotel.

· CSR. Tell JW Marriott Grosvenor House London CSR story in the market.
Drive press coverage for CSR activities/awards and recognition in order to
promote MI’s Serve 360 strategy| ensuring Brand alignment at all times.

· PR Measurement. Measure results of PR campaigns/programmes in alignment
with European key performance indicators (KPIs). Focus on top-tier media and
feature story press coverage. Provide monthly PR recap reports following the
successful completion of PR campaigns.

· Messaging/speech-writing. Provide messaging and speech-writing support
to GM/DOSM at conferences| events and major PR-driven brand activations in the

· Award Entries. Develop Awards submission strategy| coordinate
information gathering and provide entry writing support for Operational

· Internal Communications: Create articles on hotel news| PR
activities and brand events and to post on MI internal channels in order to
inform associates and celebrate achievements.

· Team Management: Direct management of Marketing & PR
Executive/Coordinator| including overseeing training and development.

· Budget Responsibility: Manage budgets for PR campaigns in collaboration
with DOS

_Requirements for Position:_

The individual should possess advanced writing| editing and proofreading
skills| knowledge of established and emerging media and an ability to
communicate effectively with colleagues around the world. Individual should be
comfortable pitching to journalists and have an understanding of how news
organizations work| what stories will resonate with particular outlets| and an
ability to determine the best reporter/s to pitch for specific news
announcements. In addition| the successful candidate will be a savvy|
innovative and disciplined communicator who can delve into the business|
identify key story themes| build consensus with stakeholders to optimize
messaging| assist with crafting the story and media plan| cultivate
relationships with reporters| and ultimately amplify the story to strategic
media and social media.

Successful candidates should possess knowledge and experience as follows:

Minimum 5 years of public relations| marketing communications and corporate communications experience| preferably within the travel / hospitality / lifestyle sector.

Hotel and/or brand experience preferred.

Experience and ability to manage the interests and demands of multiple stakeholders.

Experience in managing PR agencies – both in/outside of local market

Experience in interacting with senior leadership team

Experience in developing partnerships

Experience in launching new products| services or brands

Event management experience

Experience managing budgets

Education or Certification

University degree

Or equivalent in Public Relations / Communications / Marketing.

Skills and Competencies:

Strategic thinker and strong leadership skills

Clear communicator with solid writing and messaging skills

Strong media contacts within market (travel/trade| business| lifestyle| luxury)

Ability to inspire confidence and gain credibility with Senior Leaders

High degree of personal loyalty and integrity

Well organised and able to multi-task and prioritise workload