Safety & Security Manager – The Waldorf Hilton London

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JOB DESCRIPTION
 
Looking to join a culture of excellence and be part of the most recognised
name in the hospitality industry?
We are Hilton! We are Hospitality!
We create heartfelt experiences for our guests and meaningful opportunities
for our Team Members. Achieving consistently the title of Great places to
work| this is not just a job – we offer you a journey of self-discovery|
growth and an exceptional career.
Interested in learning more or to hear it straight from our team| click on the
link below:
https://youtu.be/wzQ5l-la5mI
Why join the Hilton family as a Security Manager?
• It|s your world– _Your next role could be as an Area Manager| or why no

move into a different department like Front Office| Accounts or Huma

Resources in over 100 different countries_

• Personal Development programmes for Supervisors and Managers __

• Worldwide travel perks – _up to 30 nights at discounted rates and 50% F &B
discounts_

• Industry leading benefits including contributory pension scheme| discounted
dental and health cover| and high street discounts

• 28 days holidays including bank holidays (increasing yearly)

• Complimentary meals on duty and uniforms provided

What will I be doing?

• Manage the internal and external guest accident/incident records by applying
standard legal practices where necessary

• Guide the investigative process relative to criminal activities at the
Property Level

• Manage health and safety| food safety| fire safety| security| trading
standards| public health| housing| and disability within allocated hotels

• Assist in investigations at hotel level and provide advice for the
protection of the company|s owned and managed assets

• Liaise with local enforcement officials on statutory routine inspections and
accident investigation

• Analyse statistical accident data to allocate resources for high risk areas
at hotels

• Provide support to operations| statutory specialist training| supplier
approval and crisis management

• Manage overall safety| fire safety| security

• Implement safety risk management practices in line with the company|s safety
policy

• Actively reduce guest complaints relating to safety and fire safety

• Audit the hotel to confirm Health and Safety/Food Hygiene compliance

• Train Safety issues to managers| supervisors and colleagues

As a Security Manager you will work 5 days per week| including| but not
always| weekends and bank holidays.

What are we looking for?

• Experience in Security or related within the hospitality industry

• Effective time management skills

• Supervisory skills

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to deal effectively with all team members and guests| some of whom
will require high levels of patience| tact and diplomacy to diffuse anger and
collect accurate information

• Experience in Safety and Security Management

• Fire Safety Management/Risk Assessment

• Ability to make decisions independently| complete in-depth investigations
and act as expert in Safety and Security within the hotels

• Communicate with team members to assist in their personal development
through identification of individual training needs| development or support

• Participate in necessary training and request training to meet development
needs

• Ability to communicate effectively in English both verbally and in writing
in order to ascertain and document important information

• Thorough knowledge of the hotels floor plans and layout of the building(s)|
function rooms and working knowledge of the city and surrounding area

• Ability to use a variety of programs on the computer in order to prepare
correspondence| produce reports and presentations and communicate via email

• Visual ability to observe team members in the work place| analyse operations
and detect situations of concern with regard to both team member and guest
behaviours

To apply for this role

• We are looking to fill this job as soon as possible and aim to come back to
you within the next 2 weeks. If you are successful| you will be invited for an
interview followed by a trial shift.

• In line with the Asylum and Immigration Act 1996| we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage

Director| Fire Protection & Life Safety| Europe – Europe Office – London

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Job Number 19108718
Job Category Finance and Accounting
Location Europe Office – London| Barnard|s Inn| 86 Fetter Lane| London|
Greater London| United Kingdom
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

Position Summary

As a member of Fire Protection & Life Safety (FLS) and Global Design Europe
(GDE) teams| is responsible for compliance of fire protection standards for
all Marriott Lodging Brands in Europe| including new builds|
conversions/acquisitions| re-positionings| renovations and in operating hotels
to provide a high level of life safety and protection to our guests|
associates| and assets from the perils of fire. Provide oversight and
leadership to direct reports or consultants as they work toward insuring
compliance. Provide project management and life safety expertise through the
design and construction of new and converting hotels.

This role is dual reporting with a solid line to VP| FLS and a dotted line to
VP| GDE. As such needs to ensure property compliance with FLS standards and
support the goals of Global Design including meeting timelines and project and
department budgets. Also responsible for deployment of FLS consultant.

Scope

Number of Direct Reports – 0-2
Titles of Direct Reports – Fire Protection Specialist and Fire Protection Engineers
Number of FTEs – approx. 1
Budget Responsibilities – yes within approved annual and project budgets
Managing outsourced FLS consultant

Specific Expected Contributions and Responsibilities

Responsible for delivery of high-quality engineering support services to business units within Global Design| Lodging| Development| Operations| Brand| Lodging Engineering| Risk Management| Ownership Franchise Services and various other Marriott businesses for all projects in the region.
Responsible for recruiting| coaching| training and developing consultant and/or staff to perform their defined duties. Provide performance feedback and evaluation| and career development if applicable to direct reports.
Make decisions for complex fire protection and life safety issues and when necessary| refer to other members within Fire Protection & Life Safety.
Direct adaptations and modifications throughout design process and installation of systems.
Discuss with supervisor and team members fire protection and life safety issues or problems that have high financial impact.
Support inspections in operating hotels in the region.
Remain current with emerging technologies| regional codes and best methods for automatic sprinkler systems| fire alarm systems| life safety| and smoke control in the industry and specific to the region.
Help develop owner preference and drive growth collaboratively with owners and Marriott internal stakeholders.

Expected Leadership Contributions

As a senior leader within FLS and GDE| support department| other leaders and associates within the department by serving as a role model invested in the mission of the department.
Manage FLS matters for all (owned| managed| and franchised) new build and conversion projects within the Europe region.
Manage internal staff and external consultants (fire protection engineers and technicians) to achieve optimal results for projects in Europe.
Participate as needed to ensure the FLS budget is established and met with VP| GDE and Global Design Accounting.
Routinely interact with Global Design Project Directors| franchisees| building owners| clients| customers| officials| contractors| Insurance representatives and others.
Lead project meetings and make presentations relating to Europe projects.
Act as a liaison to insurance companies| code officials| architects| owners| consultants.
Verify completion of projects.
Communicate on a regular basis with the VP| FLS and VP| GDE.
Perform design reviews for egress| building construction| automatic sprinkler| fire alarm| and mechanical smoke control systems to ensure compliance of Marriott standards| system performance| equipment selection| constructability| maintainability| building code conformance| and sequencing.
Provide construction support services including fire protection system project control functions (change-order analysis and schedule impacts)| cost reduction analysis| submittal reviews| mid-construction site review and report| transition planning (construction to operations)| and acceptance testing.
Participate in preparation and presentation of the Risk Management position and provide technical expertise for the Appeals Board process with Continent President| Chief Financial Officer| General Counsel| VP GDE| SVP Risk Management and Chief Development Officer.
Actively listens and asks questions of customers to assess the level of satisfaction with the service being provided and to prevent problems from occurring. Regularly monitor customer satisfaction and take personal responsibility to ensure it. Follow through with customer inquiries| requests| and complaints in a timely fashion.
Communicate orally and in writing with customers.
Tracks project schedules and construction documents.
Actively participates in goal setting and reviews with supervisors.

Skill Requirements

Working knowledge of construction means and methods| facilities operations| and contracting.
Strong problem-solving capabilities; ability to search beyond traditional boundaries.
Solid background in European and NFPA codes and standards.
Extensive writing skills required.
Excellent interpersonal skills which must include ability to speak in public| negotiate| explain fire protection concepts| and enforce standards while strengthening relationships| occasionally under pressure.
Ability to develop new processes to increase effectiveness and efficiencies.
Excellent management and supervisory skills.
Good working knowledge of MS Word| MS Excel| and MS Outlook.
High degree of initiative| personal responsibility and integrity
Ability to work effectively in a collaborative work environment.
Willingness to share knowledge openly and assist others as necessary.
Willingness to travel extensively (approximately 70%).

Specific Candidate Profile

BS| Fire Protection Engineering or equivalent experience.
Fundamentals of Engineering or Professional Engineering license preferred.
4 years minimum related experience working in Europe preferred.
Minimum of 10 years progressive experience in fire protection preferred.
Willingness to reside in Frankfurt| Germany or London| UK.

_

Assistant Safety and Security Manager – The Biltmore Mayfair – London

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JOB DESCRIPTION
 
A Safety and Security Manager is responsible for managing all aspects of
security for assigned hotels to deliver a safe Guest and Member experience
while assisting in investigations and liaising with local enforcement
officials when necessary and managing overall safety and risk management
processes for assigned hotels to deliver a safe Guest and Member experience.
What will I be doing?
As a Safety and Security| you are responsible for managing all aspects of
security| safety and risk management processes for assigned hotels to deliver
a safe Guest and Member experience. An Area Safety Manager will also be
required to assist in investigations and liaise with local enforcement
officials. A Security and Safety Manager will also be required to carry out
full investigations and audit the hotel to ensure health and safet

compliance. Specifically| you will be responsible for performing the followin

tasks to the highest standards:

Manage the internal and external guest accident/incident records by applying standard legal practices where necessary
Guide the investigative process relative to criminal activities at the Property Level
Manage health and safety| food safety| fire safety| security| trading standards| public health| housing| and disability within allocated hotels
Assist in investigations at hotel level and provide advice for the protection of the company|s owned and managed assets
Liaise with local enforcement officials on statutory routine inspections and accident investigation
Analyze statistical accident data to allocate resources for high risk areas at hotels
Provide support to operations| statutory specialist training| supplier approval and crisis management
Manage overall safety| fire safety| security
Implement safety risk management practices in line with the company|s safety policy
Actively reduce guest complaints relating to safety and fire safety
Audit the hotel to confirm Health and Safety/Food Hygiene compliance
Train Safety issues to managers| supervisors and colleagues

What are we looking for?

A Safety and Security Manager serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Five or more years in Security or related experienced required within the hospitality industry
Effective time management skills
Supervisory skills
Positive attitude
Good communication skills and people skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own
Ability to deal effectively with all team members and guests| some of whom will require high levels of patience| tact and diplomacy to diffuse anger and collect accurate information
Experience in Safety and Security Management
Fire Safety Management/Risk Assessment
Ability to make decisions independently| complete in-depth investigations and act as expert in Safety and Security within the hotels
Communicate with team members to assist in their personal development through identification of individual training needs| development or support
Participate in necessary training and request training to meet development needs
Ability to read| listen and communicate effectively in English both verbally and in writing in order to ascertain and document important information
Thorough knowledge of the hotels floor plans and layout of the building(s)| function rooms and working knowledge of the city and surrounding area
Ability to use a variety of programs on the computer in order to prepare correspondence| produce reports and presentations and communicate via email
Ability to stand| walk and/or sit and continuously perform essential job functions for an eight-plus hour shift
Visual ability to observe team members in the work place| analyze operations and detect situations of concern with regard to both team member and guest behaviors
High school graduate or equivalent

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

University degree in security and safety
Fire Safety Management/Risk Assessment
Knowledge of safety regulations
Previous experience with Hilton Security and Safety standards

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!