Executive Assistant – St. Pancras Renaissance Hotel London


Job Number 19000ZM3
Job Category Administrative
Location St. Pancras Renaissance Hotel London| London| Greater London

Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
Start Your Journey With Us as an Executive Assistant
We are looking forward to welcoming you into a world of career development|
where there is a real focus on sharpening your skills within a world-class
environment. The St Pancras Renaissance hotel promotes exceptional skills| and
you will have a platform on which you can showcase your expertise and
creativity. A team of passionate hospitality talent awaits you.

Our ideal Executive Assistant

What we|re looking for

Sustained and proven experience in a similar quality| high volume environment

Demonstrable skills in a secretarial role and hospitality

A strong knowledge of lifestyle and luxury hotel standards with evidence of successful implementation of high level service and product standards

As our new Executive Assistant| you will be responsible for:

To provide a professional secretarial| clerical and general support for the general manager| executive committee and hotel

Take on projects and change programs as and when they arise. Use brand and company initiatives

Collate information from all departments and prepare all necessary reports and presentations

Able to successfully liaise| organise| plan| monitor and prioritise administration and processes in a fast paced environment


Your Rewards and Benefits

In addition to the benefits you would expect from being part of a luxury|
iconic brand| we also offer the following benefits:

Discount across our food and beverage outlets as well as discounted stays

Private medical care
Enhanced Pension plan
Monthly recognition events
National and international career development opportunities
Discount at major retailers across the UK
Access to free language lessons
Meals on duty and so much more…

Don’t delay – Send us your CV today and a member of our HR team will contact
you should your application become successful!

Experience the dramatic St. Pancras Renaissance Hotel London. Our historic
hotel| originally designed by famed architect George Gilbert Scott| first
opened its doors as the Midland Grand in 1873 and welcomed guests traveling
through St. Pancras Station. Now| this iconic| five-star luxury hotel has been
reborn to combine today|s modern conveniences with the elegance of yesterday|s
grand accommodations.

Part of Marriott International| the world|s largest travel company| we are now
recruiting for an experienced Executive Assistant to join our award winning

_Posted on: 03/04//2019_


Marketing and Executive Assistant – London Marriott Regents Park – London Marriott Hotel Regents Park


Job Number 19000O6A
Job Category Administrative
Location London Marriott Hotel Regents Park| London| Greater London VIEW
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

The Marketing and Executive Assistant is responsible for assisting the General
Manager and the Sales team. The key responsibilities are:

_Executive Assistant_

The successful applicant will be responsible for assisting the General Manager
in ensuring the smooth operation of the Hotel. Key duties include:

Greet persons entering the office| determine nature and purpose of visit| and
direct/escort to destination.

Open| read| and prepare answers to routine letters.

Locate and attach appropriate files to incoming correspondence requiring

Take and distribute meeting minutes to appropriate individuals.

Handle and distribute incoming and outgoing mail.

Create and maintain computer- and paper-based filing and organization systems
for records| reports| documents| etc.

Prepare letters| memos| and other documents using word processing|
spreadsheet| database| or presentation software.

Enter and retrieve information contained in computer databases using a
keyboard| mouse| or trackball to update records| files| reservations| and
answer inquiries from guests.

Document and communicate all guest requests/complaints to appropriate

Diary management

Management of employee recognition programs

_Marketing and Social Media_

The successful applicant will develop a strategic social media calendar and
implement this across all platforms| creating synergies with the hotel website
digital marketing plans and promotions. Manage the day-to-day activities for
social media channels| encouraging positive engagement across all segments and
effectively minimising less flattering attention| should the need arise. Work
with the DOSM and MDS to highlight and help activate targeted marketing
opportunities to create awareness and generate revenue. A candidate who is
creative| inquisitive and is somewhat proactive/forward-thinking in their
nature is key to this role. Participate in online conversations to build brand
visibility| customer satisfaction and marketing/ecommerce support.

Supports public/media relations and other activities to bolster the property|s
reputation and image in the industry and community. The role will help
coordinate on-property press review trips and visits from media| build and
manage press databases and support in collating| logging and evaluating press
clippings. Good organisational and administrative skills are essential in
order to manage time effectively and meet deadlines.

Guest reviews/request on social media platforms| GuestVoice/GSS and
Tripadvisor is a another element to this role which is very important to the
hotel’s online reputation with new and loyal guests alike. The successful
candidate must be confident to call on the assistance of others within the
hotel| as well as having a broad| yet in-depth knowledge of the facts and
figures to respond to guests in this fast-paced| technology driven industry.

Perform general admin duties to support Sales & Marketing team e.g. submission
emails| maintaining sufficient stock of promotional items and brochures at all
times| sales blitz planning| audit completion| etc.