NOW IS AN EXCITING MOMENT TO JOIN THE TEAM AT THE HILTON LONDON METROPOLE.
The hotel has just finished a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space, setting us well on our way to becoming Europe’s Leading Conference & Events Hotel!
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
Fancy taking a closer look at our brand new hotel? Check out our socials:
A WORLD OF REWARDS
Salary: £13 per hour
Free, healthy and high quality meals when on duty
Grow your Career – your next position could be as a Security Team Leader
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Discounted car park
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Modern and inclusive Team Member’s areas
This is a full time role – 39 h per week – Night Shifts from 23:00 to 7:00.
What will I be doing?
You will be responsible for performing the following tasks to the highest standards:
Monitor and control staff entrances
Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
Responsible for checking goods received out of hours
Maintain system that records the issue and receipt of departmental keys
Operate, check and monitor the CCTV system
Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
Ensure safe passage of cash transfers within the hotel
Support evacuation of the hotel during fire alarm situations
Monitor suspicious packages and be aware of bomb and terror threat procedures
Provide secure storage for guest oversized items
Ensure hotel facilities and function rooms remain secure and locked when not in use
Maintain the Security Log Book and Incident Reports
Investigate and report all allegations of theft, criminal damage and other incidents
Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations
Liaise with Police in the absence of Security Team Leader
Report any maintenance or hazard issues to the supervisor on duty
Adhere to all Health and Safety Regulations
What are we looking for?
Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
Should be well versed in local law/government regulation
Absolute discretion and confidentiality regarding sensitive information
SIA trained and licensed
Good communication skills
Ability to work under pressure, keeping calm in emergency situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in customer service environment
Knowledge of P.A.C.E.
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.