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Job Number 19108889
Job Category Event Management
Location JW Marriott Grosvenor House London| 86 Park Lane| London|
Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.
Job Summary
Set-up| operate| and troubleshoot all AV/projection/lighting/conferencing
equipment| devices| and systems. Oversee the set-up of AV equipment in banquet
and meeting rooms. Ensure all AV equipment is fully operational| repair or
clean equipment when necessary. Label any broken equipment| and communicate
problems to manager/supervisor. Tape down and dress all loose wire and cable.
Check delivered equipment and room set-up against Banquet Event Order.
Communicate any additions or deletions to flowsheets to manager/supervisor.
Assist and instruct guests/customers regarding proper usage and operation of
AV equipment| up-sell different AV services| and monitor equipment operation
at appropriate intervals. Break-down| remove| and secure equipment when not in
use. Read| understand| and adhere to Marriott Visual Productions (MVP program)
SOP book.
Follow all company safety and security policies and procedures; and report
accidents| injuries| and unsafe work conditions to manager. Follow all company
policies and procedures| ensure uniform and personal appearance are clean and
professional| maintain confidentiality of proprietary information| and protect
company assets. Welcome and acknowledge all guests according to company
standards| anticipate and address guests| service needs| and thank guests with
genuine appreciation. Speak with others using clear and professional language.
Develop and maintain positive working relationships with others| and support
team to reach common goals. Comply with quality assurance expectations and
standards. Reach| grasp| turn| manipulate| move| lift| carry| push| pull| and
place objects weighing less than or equal to 50 pounds. Visually inspect
tools| equipment| or machines. Perform other reasonable job duties as
requested by Supervisors.
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