Banqueting Beverage Associate (Casual Basis) – JW Marriott Grosvenor House London


Job Number 20021974
Job Category Food and Beverage & Culinary
Location JW Marriott Grosvenor House London| 86 Park Lane| London|
Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Part-time
Position Type Non-Management/Hourly

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The Beverage Associate will be expected to achieve service standards on the
bars during events. The job responsibilities will include; working with the
supervisors and colleagues to ensure a quick| efficient service and assisting
and serving guests at the bars throughout events.

A proactive approach should be adopted towards business efficiencies| whilst
developing the product and product delivery| to ensure it is in keeping with a
standard that is corresponds with a 5 star hotel.


· Previous experience working within food & beverage or similar environment


· Good communication skills (verbal| listening| writing).

· Innovative.

· Pro-active and reliable.

· Able to work within a team.

· Able to work in a busy environment.

· Education or Certification.

· Good level of English essential.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.


_The following are specific responsibilities and contributions critical to
the successful performance of the position:_

· Arrive on duty at the required time and to adhere to the company grooming

· Preparation of equipment.

· Polishing glasses.

· Setting up trays for drink reception.

· Handling cash.

· Dealing with Micros and taking payments with PDQ.

· Assisting in the cleanliness of the bar.

· Ensure a timely and friendly service.

· Keeping all work and guest areas clean and presentable.

· Greet guests in a warm and friendly manner.

· Helping to manage stock on the bars and communicating with supervisors with
daily orders.

· Completing wastage sheets.

· Be familiar and ensure that Marriott’s Health and Safety policy is adhered
to at all times.

· Treat all colleagues and guests in a polite and courteous manner.

· To make sure that every guest leaves satisfied.

· To ensure a high standard of service is consistently provided to guests.

· To report all equipment malfunctions and maintenance to a Supervisor /

· Ensure that no complaints are received in regard to company procedure|
attitude or poor customer care.

· Any other reasonable request made by management.


· Be familiar with all Health and Safety instructions relevant to your area of

· Adhere to all current legislation pertaining to fire| health and safety in
connection with the Conference and Banqueting Department.


· Performs other related tasks as assigned by management.

· Complies with Marriott International Hotels Limited Regional Office policies
and procedures.

· Working hours as required to do your job but normally not less than 40 hours
per week.