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JOB DESCRIPTION
A Conference and Events assistant is responsible for setting up meeting rooms
and ensuring all working areas are kept clean and tidy to deliver an excellent
Guest and Member experience while working in all areas of Food and Beverage.
What will I be doing?
As a Conference and Events assistant| you are responsible for setting up
meeting rooms and ensuring all working areas are kept clean and tidy to
deliver an excellent Guest and Member experience. A Conference and Events
assistant will also be required to be able to work in all areas of Food and
Beverage. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Set up meeting and event rooms
Ensure compliance of brand standard
Knowledge of menu content| menu changes| and promotional activitie
Ensure the Conference and Events areas are kept clean and tid
Ensure Refreshment breaks are served at the correct time
Able to work in all areas of Food and Beverage including Bar| Restaurant| Room Service and Conference and Events
Welcome guests in a polite and friendly manner
Follow cash handling procedures| if required
Manage guest queries in a timely and efficient manner
Comply with hotel security| fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
What are we looking for?
A Conference and Events assistant serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:
Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Conference and Events department and/or industry experience
Previous experience of silver service
Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!