Chambers Club Host/Hostess – St. Pancras Renaissance Hotel London


Job Number 20021531
Job Category Food and Beverage & Culinary
Location St. Pancras Renaissance Hotel London| St. Pancras Station|
London| Greater London| United Kingdom
Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Start Your Journey With Us
Experience the dramatic St. Pancras Renaissance Hotel London. Our historic
hotel| originally designed by famed architect George Gilbert Scott| first
opened its doors as the Midland Grand in 1873 and welcomed guests traveling
through St. Pancras Station. Now| this iconic| five-star luxury hotel has been
reborn to combine today|s modern conveniences with the elegance of yesterday|s
grand accommodations.

Part of Marriott International| the world|s largest travel company| we are now
recruiting for an experienced Receptionist to join our award winning team.

Chambers Club Associate Job Description

As our new Chambers Club Associate| you will be responsible for:

· As a front of house representative in our exclusive Chambers Club the
Chambers Club Associate is responsible for delivering a five star luxury
lifestyle service experiences to our guests

· The Chambers Club Associate works closely with the kitchen and fellow
Associates to continually improve guest and associate satisfaction by ensuring
a five star approach to luxury/lifestyle service within the Chambers Club.

· As an entry level position and as key member of the hotels service team it
is the associate’s responsibility to use initiative and a proactive approach
to ensure we always give our guests| unique and fabulous options to make the
most of their time and their visit thus making their experience in the
Chambers Club something to remember.

Our ideal Receptionist

What we|re looking for:

· Sustained and proven experience in a similar quality| five-star| lifestyle|
high volume environment

· A team-first attitude

· Great customer service execution and hospitality skills as well as attention
to detail

· Positive outlook and outgoing personality

· Demonstrable skills in hospitality

· A strong knowledge of lifestyle and luxury hotel standards with evidence of
successful implementation of high level service and product standards

Your Rewards and Benefits

In addition to the benefits you would expect from being part of a luxury|
iconic brand| we also offer the following benefits;

Cash Tips and Service Charge
Seeking adventure? Discover the world at discounted rates
Excite your taste buds with 20% off across our food and beverage outlets
Relax and unwind with 20% off spa treatments and golf across our properties
Take advantage of our monthly wellbeing packages;
Free health check from our Occupational Health specialist
Pamper yourself with free Spa appointments
Loan offered to help buy a season ticket for travel to and from work in London
Cycle to work scheme
National and international career development opportunities
Access to free language lessons
Discount at major retailers across the UK
Workplace Pension Scheme
Package of healthcare benefits
Opportunity to be a part of our #SPSC team who are committed to Take Care and Corporate Social Responsibility initiatives
Reward and Recognition; chance to become our Associate or Manager of the Month
Meals on duty| Uniform provided and laundered free of charge