Concierge – London Marriott Hotel Grosvenor Square


Job Number 20027976
Job Category Rooms and Guest Services Operations
Location London Marriott Hotel Grosvenor Square| Grosvenor Square|
London| Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
A new and exciting opportunity awaits you at one of London’s most iconic and
sought after postcodes situated in the Heart of Mayfair. London’s Original
Marriott hotel boasts 237 newly renovated rooms within walking distance of one
of the world’s most popular shopping destinations| Oxford Street with such top
label brands as Selfridges| Omega Watches and Microsoft.

Supporting the bedrooms| a 1920’s Award Winning Speak-easy cocktail bar| 2
Gordon Ramsay restaurants on property and the largest open space Ballroom in
London. The London Marriott Grosvenor Square is renowned for its excellent
service and making memories that last a lifetime.

We are looking someone to be up to date with all the events and places to go|
to ensure our guests receive the best service and act as a role model for the
team and leading by example at all times. Plus passionate about giving the
best service with the Concierge team and creating that unique stay and lasting

Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.


Previous experience in hospitality and/or concierge required

Good knowledge of London (preferred)

Excellent English language skills

Team Player

Service The main responsibility of the Concierge is to deliver outstanding customer service


Greeting and welcoming Guests

Assisting guest booking restaurants| tours| theatre tickets and car transfers

Anticipate Guests needs

Maintain a clean and tidy lobby area

Keeping a log of items received/delivered

What _Amazing Benefits_ can you expect to work for the London
Marriott Grosvenor Square?

Staff discount across both Maze Grill by Gordon Ramsay and Lucky Cat by Gordon Ramsay

Discounted Room nights| Meals and Spa treatments across over 7|300 hotels and resorts worldwide

Monthly Pension Donation Scheme

Annual Season Ticket Loan opportunities

Free Access to the Hotel Fitness Facilities

Access to Major High Street brand discounts

Complimentary Meals on Duty

In House Uniform Laundry Service

Training and development

As Head Concierge and working for Marriott for over 25 years at Grosvenor Square. I thrive off guaranteeing my team offer an impeccable and memorable service with a ‘no task is to small’ attitude. I even have a cocktail named in my honor at our award winning 1920s Speak-easy cocktail bar! – Daniel Wilkin| Head Concierge