Conference and Banqueting Operations Supervisor – Bexleyheath Marriott Hotel – London


Job Number 19155955
Job Category Food and Beverage & Culinary
Location Bexleyheath Marriott Hotel| 1 The Broadway| Bexleyheath| Kent|
United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Senior supervisor position that leads the banquet staff while personally
assisting in executing events based on requirements and standards. Develops
and directs team to provide consistent| high quality service. Communicates
performance expectations and trains staff in processes. Responsible for
managing financial and administrative duties.


_Education and Experience_

•High school diploma or GED;2 years experience in the event management| food
and beverage| or related professional area.

_Skills and Knowledge_

•Customer and Personal Service -Knowledge of principles and processes for
providing customer and personal services. This includes customer needs
assessment| meeting quality standards for services| and evaluation of customer

•Reading Comprehension – Understanding writtens entences and paragraphs in
work related documents.

•Oral Comprehension – The ability to listen to and understand information and
ideas presented through spoken words and sentences.

•Writing – Communicating effectively in writing as appropriate for the needs
of the audience.

•Number Facility – The ability to add| subtract| multiply| or divide quickly
and correctly.

•Mathematics – Using mathematics to solve problems.

•Basic Computer Skills – Using basic computer hardware and software (e.g.|
personal computers| word processing software|Internet browsers| etc.).

•Originality – The ability to come up with unusual or clever ideas about
products| services or situations| or to develop creative ways to solve a

•Analytical/Critical Thinking – The ability to gather and organize information
using a logical and systematic process; recognize patterns and relationships
in complex data; examine data to identify implications| problems and draw
appropriate conclusions; generate alternative solutions to problems; evaluate
strengths| weaknesses and consequences of alternative solutions and approaches
to solving problems.

_Supervisor Competencies_

•Adaptability – Ability to effectively adjust to major changes in work tasks
or the work environment.

•Aligning Performance for Success -Skilled at focusing and guiding others in
accomplishing work objectives.

•Building a Successful Team – Skilled at building a cohesive team and
facilitating goal accomplishment.

•Building Trust – Ability to interact with others in an honest| fair and
respectful way; giving others confidence in one|s intentions and those of the

•Communication – Skilled at clearly conveying information and ideas through a
variety of media; engaging the audience and helping them understand and retain
the message.

•Customer Focus – Ability to develop and sustain productive customer
relationships; actively seeking information to understand and address
customers| needs.

•High Work Standards – Sets high standards of performance for self and others;
assumes responsibility and accountability for successfully completing
assignments or tasks.

•Planning and Organizing – Skilled at establishing courses of action for self
and others to ensure work is completed efficiently.

•Problem Solving/Decision Making -Ability to identify and understand issues|
problems| and opportunities; using effective approaches for choosing a course
of action or developing solutions.