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Job Number 20021049
Job Category Food and Beverage & Culinary
Location Sheraton Grand London Park Lane| Piccadilly| London| Greater
London| United Kingdom
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
Ensure staff is working together as a team. Inspect grooming and attire of
staff| and rectify any deficiencies. Communicate with guests| other employees|
or departments to ensure guest needs are met. Respond to and try to fulfill
any special banquet event arrangements. Set up banquet area/room| ensuring
cleanliness and proper set up of furniture/equipment. Inspect and maintain
table set-ups for cleanliness| neatness and agreement with group requirements
and company standards| and resolve any problems. Document pertinent
information in appropriate department logbook. Assist management in hiring|
training| scheduling| evaluating| counseling| disciplining| and motivating and
coaching employees. Develop and maintain positive working relationships with
others| and support team to reach common goals.
Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance. Assist with
moving| lifting| carrying| and placing of objects weighing in excess of 75
pounds. Stand| sit| or walk for an extended period of time or for an entire
work shift. Read and visually verify information in a variety of formats (e.
g.| small print). Grasp| turn| and manipulate objects of varying size and
weight| requiring fine motor skills and hand-eye coordination. Reach overhead
and below the knees| including bending| twisting| pulling| and stooping. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down stairs
and/or service ramps. Welcome and acknowledge all guests according to company
standards. Speak with others using clear and professional language| and answer
telephones using appropriate etiquette. Listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Perform other reasonable job duties as requested by
Supervisors.
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