Director of G C & E Sales – The Waldorf Hilton London


A Group| Conference| and Events (GCE) Director is fully responsible for the
development of the GCE Team and the design of the marketing and sales
strategies it uses to increase revenue.
What will I be doing?
As Group| Conference| and Events (GCE)Director| you are fully responsible for
the development of the Group| Conference| and Events (GCE) Team and the design
of the marketing and sales strategies it uses to increase revenue. The Group|
Conference| and Events (GCE) Director will promotes the services and
facilities of the cluster Hotels to all customers and Guests and cross sell
the other products within the Hilton family of brands when appropriate.
Specifically| you will be responsible for performing the following tasks to
the highest standards:

Analyse competitors| activities and pricing strategie

Maximise occupancy and average rates through well-executed inventory and yield management contro

Identify the most profitable services that the hotel can deliver with quality and most profitably
Maximise all Group| Conference| and Event revenue opportunities
Review business plans| identify gaps and ensure proactive efforts to fill capacity and meet set targets
Contribute to the selling strategy of the hotel| and manage the departments| adherence to achieving that strategy
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
Ensure the Group| Conference| and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building| customer service| selling techniques| and billing and processing contracts
Manage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and company
Build strong relationships with customers| Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively

What are we looking for?

A GCE Director serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Excellent oral and written communication skills
Ability to communicate| verbal and in written form| effectively with Management and Ownership groups
Excellent organisation and planning skills
Ability to work well under time pressure and/or demanding travel schedules
Excellent interpersonal skills and a full understanding of professional ethics| decorum and social skills required for extensive interaction with customers| investment owners and business partners
Ability to perform critical analysis
Strong experience in hospitality forecasting| pricing and inventory control
Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the hotel property management systems
Previous experience in the same or similar role
Relevant degree| in business development or other relevant business field| from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!