Job Number 19077028
Job Category Food and Beverage & Culinary
Location Sheraton Heathrow Hotel| Colnbrook By-Pass| London| Greater
London| United Kingdom
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
Working within the Events Team| this position has responsibility for handling
and managing groups and events from the contract stage to the event itself|
working to assist with| at a minimum| delivery of budgeted revenues| including
miscellaneous revenue. The position is also responsible for sending out the
final invoice and ensuring Accounts department has all necessary backup for
closing of accounts.
Utilize Opera input/booking procedures according to Company procedure.
Maintain this standard throughout the event planning process as well as
develop a good knowledge of Opera PMS in order to be competent in checking
Coordinate with rooms & banqueting functions effectively in order with all
operational departments including pre| during and post event| ensuring
compliment/feedback is communicated and followed-up together with Events
Be proactive in seeking / creating new Group / Banqueting Accounts in
conjunction with Sales Team
To adhere to the standards set for usage of the systems in order to ensure
booking integrity| consistency & accuracy.
To maintain timely Invoicing or Events/Groups bills within 5 days of the event
Attend daily events briefing providing accurate updates on details of bookings
To ensure definite bookings are regularly followed up and ensure block
information is updated on a monthly basis & provide accurate updates to the
DOS in order to support forecasting functions.
Effectively manages customer budgets to maximize revenue and meet customer
Maintain selling strategy of Group Rooms and Conference & Banqueting business