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Job Number 19077028
Job Category Food and Beverage & Culinary
Location Sheraton Heathrow Hotel| Colnbrook By-Pass| London| Greater
London| United Kingdom
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
Job Summary
Working within the Events Team| this position has responsibility for handling
and managing groups and events from the contract stage to the event itself|
working to assist with| at a minimum| delivery of budgeted revenues| including
miscellaneous revenue. The position is also responsible for sending out the
final invoice and ensuring Accounts department has all necessary backup for
closing of accounts.
Utilize Opera input/booking procedures according to Company procedure.
Maintain this standard throughout the event planning process as well as
develop a good knowledge of Opera PMS in order to be competent in checking
bedroom availability.
Coordinate with rooms & banqueting functions effectively in order with all
operational departments including pre| during and post event| ensuring
compliment/feedback is communicated and followed-up together with Events
Manager.
Be proactive in seeking / creating new Group / Banqueting Accounts in
conjunction with Sales Team
To adhere to the standards set for usage of the systems in order to ensure
booking integrity| consistency & accuracy.
To maintain timely Invoicing or Events/Groups bills within 5 days of the event
Attend daily events briefing providing accurate updates on details of bookings
and activities.
To ensure definite bookings are regularly followed up and ensure block
information is updated on a monthly basis & provide accurate updates to the
DOS in order to support forecasting functions.
Effectively manages customer budgets to maximize revenue and meet customer
needs.
Maintain selling strategy of Group Rooms and Conference & Banqueting business
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