APPLY HERE
Job Number 19152923
Job Category Sales and Marketing
Location London Marriott Hotel Canary Wharf| 22 Hertsmere Road Canary
Wharf| London| Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
_Marriott International_ | has 30 renowned hotel brands in 122 countries
around the world| and we’re still growing. We celebrate the dreamers who make
their own mark| and with good reason. Our founders| J.W. and Alice Marriott
started with a small idea| a root beer stand. From there| it grew into a small
hotel business| and then another| bigger one. Together they created something
that changed their future—and maybe yours. A great career has always been a
great adventure. Now it’s your turn.
_Marriott Hotel Canary Wharf and Executive Apartments_ is a unique 5
hotel combining 2 Marriott brands ideally placed in Canary Wharf| provides
convenient access to top attractions in London| including the O2 Arena| ExCeL|
and Olympic Park. Join us here at the London Marriott Hotel West India Quay
for an unforgettable experience.
Job Summary
Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.
_