Food & Beverage Supervisor – London Marriott Hotel Park Lane


Job Number 19179702
Job Category Food and Beverage & Culinary
Location London Marriott Hotel Park Lane| 140 Park Lane| London| Greater
London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
The London Marriott Hotel Park Lane is perfectly placed in the city centre|
our five-star hotel surrounds you with bespoke luxury amenities in the midst
of some of London|s most famous attractions. Intuitively designed rooms and
suites are infused with boutique-inspired touches and offer plush bedding|
marble bathrooms and 24-hour room service. Settle in for a meal| afternoon tea
or evening cocktails at Lanes of London| or stretch your muscles at the
exceptional Club at Park Lane| our fitness centre featuring an indoor pool|
steam rooms| massage services and a cutting-edge gym. Our light-filled venues|
superior planning and world-class catering services make us a superb choice
for hosting impressive business meetings| social events| weddings and more.
When it|s time to explore London| you|ll find the best of the city lies just
beyond our hotel doors – from Hyde Park and Oxford Street to Marble Arch.

Why should you work with us …

In addition to the benefits| you would expect being part of a brand of our
calibre| you will also be offered:

20% food and beverage discount in Lanes of London
Exciting Learning and Development opportunities at all levels

Loan offered to help buy a season ticket for travel to and from work in London
Cycle to work scheme
National and international career development opportunities
Access to free language lessons
Discount at major retailers across the UK
Opportunity to be a part of our Employee Relations Committee team who are committed to Take Care and Corporate Social Responsibility initiatives
Reward and recognition; chance to become our Employee of the Month or Manager of the Quarter
Meals on duty| uniform provided and laundered free of charge

To effectively supervise and support the Department’s Associates| to maintain
a highly motivated team| high standards of service and maximize revenue.
Assist management with delivery service ideas| directions from management or
senior management | follow sequence of service and bringing up ideas and

Serve food courses and alcoholic beverages to guests. Set tables according to
type of event and service standards. Answer questions on menu selections.
Communicate with the kitchen regarding menu questions| the length of wait|
recook orders| and product availability. Communicate additional meal
requirements| allergies| dietary needs| and special requests to the kitchen.
Record transaction in MICROS system at time of order. Check in with guests to
ensure satisfaction with each food course and/or beverages. Maintain
cleanliness of work areas| china| glass| etc.| throughout the day. Complete
closing duties| including restocking items| turning off lights| etc. Present
physical and accurate check to guest and process payment. Make sure that
soiled glassware and china is washed and polished.. Check menus to ensure they
are current| clean| plentiful| and wrinkle-free. Maintain cleanliness of work
areas throughout the day| practicing clean-as-you-go procedures. Monitor
dining rooms for seating availability| service| safety| and well-being of
guests. Monitor and record reservations through third party websites| phone
and face to face with guests Working accordingly the current F&B
organizational structure and being able to work in multiple outlets or
understand the concept| sequence of service and atmosphere.

Follow all company and safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; and complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional| maintain confidentiality of proprietary information|
and protect company assets. Welcome and acknowledge all guests according to
company standards| anticipate and address guests’ service needs| assist
individuals with disabilities| and thank guests with genuine appreciation.
Speak with others using clear and professional language. Develop and maintain
positive working relationships with others| support team to reach common
goals| and listen and respond appropriately to the concerns of other