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Job Number 19124047
Job Category Rooms and Guest Services Operations
Location The London EDITION| 6-9 Berners Street| London| Greater London|
United Kingdom
Brand Edition Hotels
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager|
the service delivery of a world-class luxury hotel| and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world|s top cities|
featuring the finest in dining| entertainment| nightlife| and service to
create an enchanting experience that makes your spirit soar!
But to create this magical experience| we need you.
EDITION is hiring warm| out-going| authentically amazing people who are
looking for a place to work that inspires them| challenges them and makes them
proud to come to work. A place where service comes from the heart| not from a
handbook. A place that delivers a never-ending theatrical performance that
continuously delights and enchants each and every one of our guests.
We invite you to join us today.
Are you obsessed with details? Do you have a passion for people? Do you strive
for perfection?
We are looking for an organised| experienced and attentive Front Desk Manager
to join The London EDITION team.
As a Front Desk Manager you will be looking after Bell Employees| Guest
Experience| Reception and Assistant Managers for a total of almost 40 direct
reports.
The Front Desk Manager|s responsibilities will include:
Encourage and build mutual trust| respect| and cooperation among team members
lead| influence| and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Ensure recognition of employeess is taking place across areas of responsibility.
Communicate performance expectations in accordance with job descriptions for each position and monitors progress.
Celebrates successes and publicly recognizes the contributions of team members.
Achieve and exceed goals including performance goals| budget goals| team goals| etc
Manage day-to-day operations| ensuring the quality| standards and meeting the expectations of the customers on a daily basis.
Ensure compliance with all Front Office policies| standards and procedures.
Identifies talent and securing talent retention.
Identifies the developmental needs of others and coaching| mentoring| or otherwise helping others to improve their knowledge or skills.
Our promise to you:
• Private medical & pension scheme
• World class on the job training and development opportunities
• Referral scheme
• A platform to shine – we recognise and reward high talent
• Free gym membership
• Exclusive benefits and discounts in the neighbourhood
• Discounted room nights| meals on duty| uniform provided and laundry service
• Amazing staff parties once a month
• Weekly wellness hour
• Free meals & Laundry
• 31 holiday days (including bank holidays)
• A unique opportunity to be part of an award – winning brand where we
celebrate your unique talent
EDITION responds to new emerging cultural and social imperatives. It reflects
these changing lifestyles and caters to a vast underserved market of guests
expecting and in turn demanding a unique experience| not merely a place to
sleep. Each hotel is rare in its individuality| authenticity| originality and
unique ethos that reflects the best of the cultural and social milieu of its
location and of the time.
EDITION is about an attitude and the way it makes you feel rather than the way
it looks. The attitude comes alive to guests via their senses. The brand has
unique language| modern visual appeal| music and scent
_EDITION is an equal opportunity employer committed to hiring a diverse
workforce and sustaining an inclusive culture. EDITION does not discriminate
on the basis of disability| veteran status or any other basis protected under
federal| state or local laws._
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