Front Office Associate – St. Pancras Renaissance Hotel London


Job Number 190018H6
Job Category Rooms and Guest Services Operations
Location St. Pancras Renaissance Hotel London| St. Pancras Station|
London| Greater London| United Kingdom
Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Start Your Journey With Us as a Receptionist
We are looking forward to welcoming you into a world of career development|
where there is a real focus on sharpening your skills within a world-class
environment. The St Pancras Renaissance hotel promotes exceptional skills| and
you will have a platform on which you can showcase your expertise and
creativity. A team of passionate hospitality talent awaits you.

Our ideal Receptionist

What we|re looking for

A team-first attitude with a positive outlook and outgoing personality
Great hospitality skills as well as attention to detail
Previous experience in a similar quality| five-star| high volume environment is a big plus

As our new Receptionist| you will be responsible for:

Responsible for guest check-ins and managing all aspects of the guest experience
You are empowered within this role to manage all aspects of the payment process
You will communicate with the high profile and VIP clientele in our intriguing hotel to enhance guest experience
You will answer guest queries face-to-face| by email and over the phone

Your Rewards and Benefits

In addition to the benefits you would expect from being part of a luxury|
iconic brand| we also offer the following benefits:

Discount across our food and beverage outlets as well as discounted stays
Monthly recognition events
National and international career development opportunities
Discount at major retailers across the UK
Access to free language lessons
Meals on duty and so much more…

Don’t delay – Send us your CV today and a member of our HR team will contact
you should your application become successful!

Experience the dramatic St. Pancras Renaissance Hotel London. Our historic
hotel| originally designed by famed architect George Gilbert Scott| first
opened its doors as the Midland Grand in 1873 and welcomed guests traveling
through St. Pancras Station. Now| this iconic| five-star luxury hotel has been
reborn to combine today|s modern conveniences with the elegance of yesterday|s
grand accommodations.

Part of Marriott International| the world|s largest travel company| we are now
recruiting for an experienced Front Office Associate to join our award winning