Front Office Manager – St. Pancras Renaissance Hotel London


Job Number 19150099
Job Category Rooms and Guest Services Operations
Location St. Pancras Renaissance Hotel London| St. Pancras Station|
London| Greater London| United Kingdom
Brand Renaissance Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Start Your Journey With Us as a Front Office Manager
An exciting opportunity for a Front Office Manager has arisen at
London|s most iconic hotel. If you are a talented professional| passionate
about creating extraordinary experiences| then St. Pancras could be the
perfect hotel for you.

Here’s a snapshot of the role and its key responsibilities:

_Manage front office and associates in front desk and switchboard on daily basis._
_Work with managers and associates to successfully execute all front office operations._
_Strive to continue to improve guest and associate satisfaction._

We’ll be hiring a candidate that has:

Sustained and proven leadership experience in a similar lifestyle high volume environment

Demonstrable skills in strategic vision and execution.

A strong knowledge of lifestyle and luxury hotel standards with evidence of successful implementation of high level service and product standards

If this sounds like you| you’re in the right place. You’ve got authentic
style| natural curiosity and a warm way with people. Renaissance is not just a
place to spend the night| it|s a place to discover| a place in the world with
style like yours. That’s why we’re not just looking for anyone. We’re looking
for someone like you.

Your Rewards and Benefits

In addition to the benefits you would expect from being part of a luxury|
iconic brand| we also offer the following benefits:

Private Medical Health Plan

Seeking adventure? Discover the world at discounted rates
Excite your taste buds with 20% off our food and beverage outlets
Relax and unwind with 20% off spa treatments and golf across our properties
Take advantage of our monthly wellbeing packages;
Free health check from our Occupational Health specialist
Chiropodist appointments to take the pressure off your feet!
Nourish your mental and emotional wellbeing with free Reiki appointments
Loan offered to help buy a season ticket for travel to and from work in London
Cycle to work scheme
National and international career development opportunities
Access to free language lessons
Discount at major retailers across the UK
Workplace Pension Scheme
Package of healthcare benefits
Opportunity to be a part of our #SPSC team who are committed to Take Care and Corporate Social Responsibility initiatives
Reward and Recognition; chance to become our Associate or Manager of the Month
Diamond – St. Pancras Instant Recognition programme
Meals on duty| Uniform provided and laundered free of charge

Don’t delay – Send us your CV today and a member of our HR team will contact
you should your application become successful!