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Job Number 19146583
Job Category Food and Beverage & Culinary
Location Sheraton Grand London Park Lane| Piccadilly| London| Greater
London| United Kingdom
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
Working with these five unique and well defined London Brands will unlock an
outstanding opportunity to build an emotional connection with our guests and
create superior service experiences. From the world of entertainment| at W
Leicester Square to the world of pure tradition| at The Park Tower
Knightsbridge| there is always something new to discover.
As a company that cares about your success| Marriott has developed integrated
Talent Management processes that will ultimately lead you rising to the top of
your career.
We strive to challenge our associates to develop through our world-class
learning and development programs| which will support you in your Marriott
Journey.
Job Summary
Oversee all on-site details for executing group events| develop and follow
checklist/itinerary| and troubleshoot event problems. Serve as liaison and
contact person for coordinating details of events with clients| outside
vendors| meeting planners| and others involved in events. Design| confirm| and
communicate room layouts and set-up requirements for special events. Enter and
retrieve information contained in computer databases using a keyboard| mouse|
or trackball to update records| files| and reservations. Transmit information
or documents using computer| mail| or facsimile machine. Operate standard
office equipment other than computers. Prepare weekly departmental payroll
paperwork. Assist management in hiring| training| scheduling| evaluating|
counseling| disciplining| and motivating and coaching employees; and serve as
a role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process.
Follow all company and safety and security policies and procedures| report
accidents and injuries| and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional| maintain
confidentiality of proprietary information| protect company assets| and
visually inspect tools| equipment| or machines. Welcome and acknowledge all
guests according to company standards| anticipate and address guests| service
needs| and thank guests with genuine appreciation. Speak with others using
clear and professional language| prepare and review written documents
accurately and completely| and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others| support team
to reach common goals| and listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 50
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.
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