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Job Number 20025660
Job Category Food and Beverage & Culinary
Location JW Marriott Grosvenor House London| 86 Park Lane| London|
Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Be part of our award winning team at one of Europe’s most iconic and
prestigious five star hotels
Opened in 1929 and frequented by royalty and celebrities| historic Grosvenor
House offers a world class experience for guests and associates alike.
Start your journey with us at JW Marriott Grosvenor House London
You know the finest details of our menu and can’t wait to share your expertise
with our guests. When they dine with us| your warm greeting| flawless table
settings| and your friendly demeanor do not go unnoticed. No matter the day|
you set out to provide each guest with a dining experience that will be
remembered long after their stay _._
What you’ll do as our newly appointed Hostess:
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Greet guests with a warm welcome upon arrival and be the face of the restaurant
Guide guests through the dining rooms| ensure they are seated comfortably and managed in orderly manner
Handle all guest interactions with the highest level of professionalism
Monitor dining rooms for seating availability| service| safety| and well being of guests
Answer the telephone in a friendly and courteous manner and to be able to manage and log all reservations and bookings.
Understand layout| floor plan and different seating styles based on group size and demographic
Work together with the management and other members of staff in order to ensure top quality service delivery to guests
Oversee the correctness of bill postings and received payments
Maintain cleanliness of work areas throughout the day
Hostess rewards and lifestyle benefits:
A unique opportunity to be part of an award winning international brand where we celebrate your unique talent
Growth opportunities in the largest hospitality brand in the world – national and international transfers for the right candidates within Marriott hotels
Explore Rate – discounted room rates for you| your friends and family in Marriott properties worldwide
Service charge (up to £800 per month)
20% off across food and beverage outlets in Marriott properties worldwide
28 days holiday (inclusive of Bank Holidays)
Recognition programmes and associate awards to appreciate outstanding talent
Wellbeing and community engagement activities on and off property
Bike Scheme and Travel Ticket Loan available for all associates
Workplace Pension Scheme
Meals on duty| uniform provided and laundered free of charge
World class training and development programmes tailored to enhancing your skills and help you grow
Work alongside talented| award winning and experienced hospitality professionals
What we’re looking for:
A warm demeanor and service-oriented personality
A team-player attitude
A safety-first approach
Positive outlook and dependability
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you
to know you’re important to us and that you’ll make an impact in your role|
and for that| you’ll be appreciated and valued.
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