Hotel Manager – The Biltmore Mayfair – London


A Hotel Manager is responsible for managing the Hotel Executive team and
overall hotel targets to deliver an excellent Guest and Member experience
while managing profitability and guest satisfaction measures.
What will I be doing?
As a Hotel Manager| you are responsible for managing the Hotel Executive team
and overall hotel targets to deliver an excellent Guest and Member experience.
A Hotel Manager will also be required to manage profitability and guest
satisfaction measures. Specifically| you will be responsible for performing
the following tasks to the highest standards:
Manage ongoing profitability of your hotel| ensuring revenue and guest satisfaction targets are met and exceeded
Lead in all key property issues including capital projects| customer service| and refurbishment
Ensure all decisions are made in the best interest of the hotels and Hilto

Deliver achievable hotel budgets| and set other short- and long- term strategic goals for the propert

Provide effective leadership to hotel team member

Lead in all aspects of business plannin

Comply with and exceed Hilton Brand Service Standards
Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
Hold regular briefings and communication meetings with the HOD team
Respond to audits to ensure continual improvement is achieved

What are we looking for?

A Hotel Manager serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Experience as Hotel Manager or Director of Operations within a similar quality hotel
Degree or diploma in Hotel Management or equivalent
Possesss strong commercial acumen| with experience in increasing profitability
Experience managing budgets| revenue proposals| and forecasting results in a similar sized property
Excellent leadership skills
Exceptional communication skills
In-depth knowledge of the hotel/leisure/service sector

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Hotel Management experience in a similar quality hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!