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JOB DESCRIPTION
The Biltmore| Mayfair is set to open in June 2019| after undergoing a multi-
million-pound redevelopment| as the first LXR hotel in Europe and Hilton|s new
luxury collection – LXR Hotels & Resorts.
This luxury hotel| situated on a super prime location in the heart of Mayfair
on Grosvenor Square| will offer 257 luxuriously appointed guest rooms as well
as 51 highly-curated and beautifully designed suites| which will reflect the
property|s origin as a sophisticated and elegant London private residence.
The Biltmore| Mayfair will boast new culinary concepts headed by
internationally-renowned chefs| an all-year round alfresco terrace| an
exclusive cocktail bar and a large gymtech fitness suite. In addition| the
hotel will showcase an impressive 500 sqm ballroom and various smaller
function suites up to 100 guests.
Why join The Biltmore| Mayfair as a Housekeeping Floor Supervisor?
It|s your world – Your next role could be as a Assistant Head Housekeeper | or
why not move into a different department like Finance or Human Resources in
over 100 different countries
Personal Development programmes for every level
Working in an environment where creativity is highly appreciated
Do not forget a competitive starting salary
28 days holidays including bank holidays (increasing yearly)
Complimentary meals on duty and uniforms provided
Worldwide travel perks – up to 30 nights at discounted rates over 5|000 properties in more than 100 countries and 50% Food & Beverage discounts
Industry leading benefits and high street discounts
We look forward to explaining in detail the range of excellent benefits that
you would expect from a global hotel organization like Hilton Worldwide.
What will it be like to work for LXR Hotels & Resorts?
LXR Hotels & Resorts is Hilton|s luxury collection brand| with each location
offering a singular travel experience native to its place| history| and
tradition. Found in the world|s most alluring destinations| LXR Hotels &
Resorts immerse you in truly profound travel experiences.
The Biltmore| Mayfair will be fit for royalty| well-travelled guests from
around the world and senior corporate executives and guests will experience
first-class service distinguished by an unrivalled commitment to personalised
attention and luxurious yet locally immersive experiences for our guests.
What will I be doing?
As a Housekeeping Floor Supervisor| you will support the Housekeeping
Department by ensuring the upkeep and cleanliness of the entire hotel.
Specifically| a Housekeeping Floor Supervisor will perform the following tasks
to the highest standards:
Allocate work duties to Team Members
Perform routine inspections of all check out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues
Inspect| routinely| service areas| store rooms and corridors
Schedule and supervise deep cleaning and any other projects
Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
Manage| efficiently| stock control and the maintenance of equipment
Provide excellent Guest service| including VIP and other special requirements
Ensure the adherence to hotel brand standards at all times
What are we looking for?
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working
on behalf of our Guests and working with other Team Members. To successfully
fill this role| you should maintain the attitude| behaviours| skills| and
values that follow:
Previous experience in a Housekeeping supervisory role
A successful track record of managing a team
Strong organizational and analytic skills
An attention to details
Strong communication skills
A passion for delivering exceptional levels of guest service
Proficiency| preferred| with computers and computer programs| including Microsoft Office
Looking forward to welcoming you to LXR designed to bring together the best of
luxury.