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Job Number 19124827
Job Category Housekeeping & Laundry
Location Aloft London Excel| One Eastern Gateway| London| Greater London|
United Kingdom
Brand Aloft Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Aloft Hotels we’re wired for next generation travelers who love open
spaces| open thinking| and open expression. Aloft provides a space where style
is necessary| social scenes are vibrant| and where the only direction is
forward. Our guests are tech savvy and confidently social| with an eclectic
style they’re not afraid to show. We understand what our guests need| so we
provide an affordable option for the tech-savvy design guru. We’re looking for
innovative self-expressers who aren’t afraid to draw outside the lines. If you
are someone who appreciates tech-forward features and vibrant social scenes|
then we invite you to explore a career with Aloft Hotels.
Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork. Assist management in hiring| training|
scheduling| evaluating| counseling| disciplining| and motivating and coaching
employees.
Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Read and visually verify information
in a variety of formats (e. g.| small print). Visually inspect tools|
equipment| or machines (e. g.| to identify defects). Enter and locate work-
related information using computers and/or point of sale systems. Grasp| turn|
and manipulate objects of varying size and weight| requiring fine motor skills
and hand-eye coordination. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move through narrow| confined| or
elevated spaces. Move over sloping| uneven| or slippery surfaces and steps.
Move up and down stairs and/or service ramps. Continual use of manual
dexterity and gross motor skills with frequent use of bi-manual dexterity and
fine motor skills. Move| lift| carry| and place objects weighing less than or
equal to 55 pounds without assistance and in excess of 55 pounds with
assistance. Ability to push and pull a loaded housekeeping cart and other
work-related machinery over sloping and uneven surfaces. Stand| sit| kneel| or
walk for an extended period or high frequency across an entire work shift.
Listen and respond appropriately to the concerns of other employees. Speak
with others using clear and professional language. Perform other reasonable
job duties as requested by Supervisors.
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