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Job Number 19164932
Job Category Human Resources
Location The Park Tower Knightsbridge| a Luxury Collection Hotel| London|
101 Knightsbridge| London| Greater London| United Kingdom
Brand The Luxury Collection
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and
resorts from around the world. Our hotel teams curate the world’s most
enriching and desirable destination experiences. Our mission is to guide our
guests| these seasoned travelers on transformative journeys that touch their
spirits| enrich their lives and create lasting memories. If you are someone
with an appreciation for evocative storytelling and a desire to provide
genuine| personalized| and anticipatory service| then we invite you to join us
on our journey and explore a career with The Luxury Collection.
Safety and Security
Report work related accidents| or other injuries immediately upon occurrence
to manager/supervisor.
Policies and Procedures
§ Follow company and department policies and procedures.
§ Protect the privacy and security of guests and coworkers.
§ Maintain confidentiality of proprietary materials and information.
§ Ensure uniform| nametags| and personal appearance are clean| hygienic|
professional and in compliance with company policies and procedures.
§ Perform other reasonable job duties as requested by Supervisors.
Recruitment
§ Monitor all hiring and recruitment processes for compliance. Assist with
internal transfers and external hires.
§ Assist with the coordination of pre-hire checks. Notify applicants of
results. Schedule and track orientation.
§ Conduct reference checks for all new starters and provide references for
leavers.
Hiring
§ Coordinate all on-boarding activities for new hires (new hire set-up| job
descriptions| paperwork).
§ Follow all employment compliance standards for newly hired employees (Job
Requisition Files| Personnel Files| etc.)
§ Maintain and validate all personnel records in HR Systems (PeopleSoft|
GRS|Payroll systems| etc.)
§ Follow-up on all outstanding new hire paperwork.
§ Create new employee personnel file.
Leavers
§ Process all leaver paperwork
§ Conduct Exit interviews
§ Process leaver information in Hr systems.
Compliance
§ Assist management with HR Audits. Maintain tracking systems to ensure all
audits are completed timely and accurate. Assist with department LOA
procedures and processes.
§ Prepare and review written documents (e.g.business letters| memoranda|
reports)| including proofreading
and editing written information to ensure accuracy and completeness.
· Complete monthly tasks including data checks and audits.
Assists Management
§ Assist management in screening resumes| conducting interviews and selecting
new hourly hires using selection tools
and systems.
Working with Others
§ Support all co-workers and treat them with dignity and respect.
§ Develop and maintain positive and productive working relationships with
other employees and departments.
Actively listen to and consider the concerns of other employees| responding appropriately and effectively.
Handle sensitive issues with employees and/or guests with tact| respect| diplomacy| and confidentiality.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
P hysical Tasks
Enter and locate work-related information using computers and/or point of sale systems.
Move| lift| carry| push| pull and place objects weighing less than or equal to 10 pounds without assistance.
Communications and Relations
Respond to questions| requests and concerns from employees and management regarding company and Human
Resources programs| policies and guidelines.
Inform Human Resources management of issues related to employee relations within the division or property.
Administration
Maintain confidentiality and security of employee and property records| files and information.
Answer phone calls and record messages.
Create and maintain filing systems.
Create and type office correspondence using computer.
Ensure accurate maintenance of all employee records and files (e.g.| interview documents| reference check| applicant self-identification forms| locker lists)
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