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Job Number 20005193
Job Category Spa
Location London Marriott Hotel County Hall| The County Hall| London|
Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Discover the tranquillity of the London Marriott Hotel County Hall located
ideally in the bustling and vibrant SouthBank. Inspired by views of London’s
iconic landmarks and the building’s heritage| our hotel immerses guests in the
unique beauty of our borough. Situated in London’s former City Hall|
overlooking the Houses of Parliament| our accommodation and event venues share
the city’s rich history and embody the quintessentially British charm. Tucked
beside the River Thames and adjacent to Westminster Bridge| our hotel offers
views of the London Eye and Big Ben. After a restful night|s sleep| keep to
your workout routine in our state-of-the-art fitness centre or relax in the
indoor pool. Dine at Gillray’s Steakhouse & Bar| with over 100 gins| serving
locally sourced steaks from O’Shea|s Butchers or unwind at The Library for
Afternoon Tea. Hold your next business meeting or special event at our hotel.
We offer 7|071 square feet of elegant space and 12 event venues with fantastic
views.
Job Summary
Provide general spa orientation to guests upon arrival| such as the location
and use of locker rooms| lounge areas| and hospitality stations. Offer guests
amenities such as water| juice| or heated neck pillows. Answer questions about
general property information and amenities. Escort guests to and from
treatment rooms. Check computer for updates and changes to schedule regularly
throughout the day. Maintain cleanliness of workstation| treatment rooms|
spa/salon locker room| and lounge areas. Dispose of trash and dirty linens in
the proper area. Secure supplies and equipment at the end of each shift. Stock
towels| linens| supplies| and amenities in the locker room| lounge areas| and
hospitality stations. Report accidents| injuries| and unsafe work conditions
to manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; protect company assets. Anticipate and
address guests| service needs; thank guests with genuine appreciation. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others. Comply with quality assurance
expectations and standards. Reach| bend| twist| pull| and stoop; move| lift|
or carry objects weighing less than or equal to 10 pounds; stand| sit| or walk
for an extended period of time. Perform other reasonable job duties as
requested by Supervisors.
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