Loading Bay Assistant – W London – Leicester Square


Job Number 19173283
Job Category Procurement| Purchasing| and Quality Assurance
Location W London – Leicester Square| 10 Wardour Street| London| Greater
London| United Kingdom
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.


Ø Possess a good command of English

Ø An excellent verbal manner and proven customer service skills

Ø Good knowledge or experience of the hospitality industry

Ø Good organisation skills with an attention to detail

Ø A team Player with flexible & positive attitude

Ø Hardworking and consistent


Ø Previous experience in loading bay / warehouse

Ø Be able to demonstrate experience in complaint handling

Ø Passion for the hospitality industry

Ø Able to work in a fast paced environment & remain calm under pressure

Ø Previous brand experience or knowledge


This role requires the supervision| maintenance and tidiness of our busy loading bay (and all the equipment/utensils in there) shared by 3 different parties as well as some other areas of the back of the house when required. __
Assist the Goods Receiver and the Store keeper on all daily deliveries| helping to store/distribute the goods where appropriate __
Coverage of the Goods Receiving tasks on Saturdays __
Ensure compliance with all health| safety and hygiene legislations.


This role requires the following responsibilities| which include but are not
limited to;


Ø To inform the relevant department when goods are received and need to be
collected from the loading bay

Ø Highlight any delivery incident (shortage| damage| return| wrong item| etc…)
to chefs or relevant HOD

Ø Match all invoices with their relevant P.O.s

Ø Ensure proper organisation of delivery vehicles to avoid congestion in
loading bay


Ø Ensure all equipment/tools/utensils/bins| etc…are on their right place
according to the loading bay layout

Ø Washing the emptied bins on daily basis

Ø Brushing and moping the loading bay on a daily basis

Ø Emptying the compactor machines when full and keeping packed waste where

Ø Maintaining the goods trollies constantly on cleaned condition

Ø Assisting the Goods Receiver and the Store Keeper loading| unloading and
delivering goods from the loading bay to the relevant store/s


Ø Previous experience on similar role preferred

Ø Familiar with food & beverage products

Ø Familiar with chemical handling

Ø Physically fit as goods lifting/handling is constantly required


Ø Must demonstrate ownership and assertiveness to ensure full compliance
Marriott audit policies and procedures within Food & Beverage department.

Ø Must demonstrate an ability to maintain a good atmosphere within the team
and employees

Ø Must be able to communicate clearly and develop relationships with all
levels of staff| management as well as with our key supplier’s contacts.

Ø Must demonstrate a desire for working in the Hospitality Industry.