M Club Waiter/Waitress – London Marriott Hotel Grosvenor Square


Job Number 19171375
Job Category Rooms and Guest Services Operations
Location London Marriott Hotel Grosvenor Square| Grosvenor Square|
London| Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.


To ensure those needs are met and exceeded for all Guests using the Club
Lounge and to be proactive in ensuring every Guest is satisfied. To be
proactive with the operational hotel systems and the Marriott Rewards
programme to ensure that repeat Guests special requirements are met|
acknowledged and exceeded. To assist our guests efficiently| courteously and
professionally in all areas and maintain Marriott’s high standard of
hospitality at all times.

Candidate Profile


Previous experience working within a similar environment preferred

Skills and Knowledge

Strong Communication skills (verbal| listening| writing)
Pro-active and reliable
Able to work alone and within a team
Education or Certification
Good level of English essential

What _Amazing Benefits_ can you expect to work for the London Marriott
Grosvenor Square?

Staff discount across both Gordon Ramsay Bar & Grill and Lucky Cat by Gordon Ramsay
Discounted Room nights| Meals and Spa treatments across over 7|300 hotels and resorts worldwide
Monthly Pension Donation Scheme
Annual Season Ticket Loan opportunities
Free Access to the Hotel Fitness Facilities
Access to Major High Street brand discounts
Complimentary Meals on Duty
In House Uniform Laundry Service