Job Number 19074541
Job Category Food and Beverage & Culinary
Location W London – Leicester Square| 10 Wardour Street| London| Greater
London| United Kingdom
Brand W Hotels
Position Type Non-Management/Hourly
Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.
• Being an excellent communicator
• An excellent telephone manner and proven customer service skills
• Good knowledge or experience of the hospitality industry
• Basic PC Skills
• A team Player with flexible & positive attitude
• Hardworking and consistent
• Previous experience of the hospitality industry
• Previous experience using Bartech system
• Passion for the hospitality industry
• Able to work in a fast paced environment & remain calm under pressure
• Previous brand experience or knowledge
MAIN SCOPE OF ROLE
As a Munchie Box Attendant crucial part of your job is not only to refresh the
mini Bar but also to create memorable experiences| establish a connection and
add a personal touch. You work closely with In Room Dining| Style| and the
Welcome Desk as we know that team work is how we can achieve outstanding
service quality for our guests.
MAIN DUTIES & RESPONSIBILITIES
The following list of tasks are expected in this current position| and include
but are not exclusive to:
Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist.
Set up| stock| and maintain work areas. Inspect the cleanliness and
presentation of all china| glass| and silver prior to use.
Maintain cleanliness of work areas throughout the day| practicing clean-as-
Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications.
Ensure uniform and personal appearance are clean and professional. Maintain
confidentiality of proprietary information; protect company assets.
Support all co-workers and treat them with dignity and respect. Support team
to reach common goals.
Comply with quality assurance expectations and standards. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 50 pounds without
Stand| sit| or walk for an extended period of time or for an entire work
shift. Read and visually verify information in a variety of formats (e. g.|
small print). Grasp| turn| and manipulate objects of varying size and weight|
requiring fine motor skills and hand-eye coordination.
Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move over sloping| uneven| or slippery surfaces and steps. Move up
and down stairs and/or service ramps.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language| and answer telephones
using appropriate etiquette.
Perform other reasonable job duties as requested by Supervisors