Minibar Attendant – W London – Leicester Square

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Job Number 19074541
Job Category Food and Beverage & Culinary
Location W London – Leicester Square| 10 Wardour Street| London| Greater
London| United Kingdom
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
repeat.
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.

KEY ATTRIBUTES

• Being an excellent communicator
• An excellent telephone manner and proven customer service skills
• Good knowledge or experience of the hospitality industry
• Basic PC Skills
• A team Player with flexible & positive attitude
• Hardworking and consistent

DESIRABLE ATTRIBUTES

• Previous experience of the hospitality industry
• Previous experience using Bartech system
• Passion for the hospitality industry
• Able to work in a fast paced environment & remain calm under pressure
• Previous brand experience or knowledge

MAIN SCOPE OF ROLE

As a Munchie Box Attendant crucial part of your job is not only to refresh the
mini Bar but also to create memorable experiences| establish a connection and
add a personal touch. You work closely with In Room Dining| Style| and the
Welcome Desk as we know that team work is how we can achieve outstanding
service quality for our guests.

MAIN DUTIES & RESPONSIBILITIES

The following list of tasks are expected in this current position| and include
but are not exclusive to:

Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist.

Set up| stock| and maintain work areas. Inspect the cleanliness and
presentation of all china| glass| and silver prior to use.

Maintain cleanliness of work areas throughout the day| practicing clean-as-
you-go procedures.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications.

Ensure uniform and personal appearance are clean and professional. Maintain
confidentiality of proprietary information; protect company assets.

Support all co-workers and treat them with dignity and respect. Support team
to reach common goals.

Comply with quality assurance expectations and standards. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 50 pounds without
assistance.

Stand| sit| or walk for an extended period of time or for an entire work
shift. Read and visually verify information in a variety of formats (e. g.|
small print). Grasp| turn| and manipulate objects of varying size and weight|
requiring fine motor skills and hand-eye coordination.

Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move over sloping| uneven| or slippery surfaces and steps. Move up
and down stairs and/or service ramps.

Welcome and acknowledge all guests according to company standards.

Speak with others using clear and professional language| and answer telephones
using appropriate etiquette.

Perform other reasonable job duties as requested by Supervisors

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