Minibar Attendant – W London – Leicester Square


Job Number 19074541
Job Category Food and Beverage & Culinary
Location W London – Leicester Square| 10 Wardour Street| London| Greater
London| United Kingdom
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury| W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more| experience it all| and hit
We share our guests’ passions| providing insider access to what’s new and
what’s next. Moderation is not in our vocabulary and we know that lust for
life demands more| not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene
that is magnetic to everyday disruptors around the world| then we invite you
to explore a career with W Hotels.


• Being an excellent communicator
• An excellent telephone manner and proven customer service skills
• Good knowledge or experience of the hospitality industry
• Basic PC Skills
• A team Player with flexible & positive attitude
• Hardworking and consistent


• Previous experience of the hospitality industry
• Previous experience using Bartech system
• Passion for the hospitality industry
• Able to work in a fast paced environment & remain calm under pressure
• Previous brand experience or knowledge


As a Munchie Box Attendant crucial part of your job is not only to refresh the
mini Bar but also to create memorable experiences| establish a connection and
add a personal touch. You work closely with In Room Dining| Style| and the
Welcome Desk as we know that team work is how we can achieve outstanding
service quality for our guests.


The following list of tasks are expected in this current position| and include
but are not exclusive to:

Complete closing duties| including storing all reusable goods| breaking down
goods| cleaning all equipment and areas| returning equipment to proper
locations| locking refrigerators| restocking items| turning off lights|
locking doors| and completing daily cleaning checklist.

Set up| stock| and maintain work areas. Inspect the cleanliness and
presentation of all china| glass| and silver prior to use.

Maintain cleanliness of work areas throughout the day| practicing clean-as-
you-go procedures.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications.

Ensure uniform and personal appearance are clean and professional. Maintain
confidentiality of proprietary information; protect company assets.

Support all co-workers and treat them with dignity and respect. Support team
to reach common goals.

Comply with quality assurance expectations and standards. Move| lift| carry|
push| pull| and place objects weighing less than or equal to 50 pounds without

Stand| sit| or walk for an extended period of time or for an entire work
shift. Read and visually verify information in a variety of formats (e. g.|
small print). Grasp| turn| and manipulate objects of varying size and weight|
requiring fine motor skills and hand-eye coordination.

Reach overhead and below the knees| including bending| twisting| pulling| and
stooping. Move over sloping| uneven| or slippery surfaces and steps. Move up
and down stairs and/or service ramps.

Welcome and acknowledge all guests according to company standards.

Speak with others using clear and professional language| and answer telephones
using appropriate etiquette.

Perform other reasonable job duties as requested by Supervisors