Night Guest Experience Agent – The London EDITION


Job Number 19177338
Job Category Rooms and Guest Services Operations
Location The London EDITION| 6-9 Berners Street| London| Greater London|
United Kingdom
Brand Edition Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Start Your Journey With Us
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager|
the service delivery of a world-class luxury hotel| and the global reach of
Marriott International to create an entirely new experience in the world of
hospitality. Our hotels are stunning microcosms of the world|s top cities|
featuring the finest in dining| entertainment| nightlife| and service to
create an enchanting experience that makes your spirit soar!

But to create this magical experience| we need you.

EDITION is hiring warm| out-going| authentically amazing people who are
looking for a place to work that inspires them| challenges them and makes them
proud to come to work. A place where service comes from the heart| not from a
handbook. A place that delivers a never-ending theatrical performance that
continuously delights and enchants each and every one of our guests.

We invite you to join us today.

The London EDITION are looking for an organised| detail orientated and
engaging Guest Experience Agent to join our team.

Not only will you be the first voice our guests hear when they call but you
will also be interacting with all departments in the hotel| from Guest
Relations| to Housekeeping| to Front Office maintaining a smooth and flawless

Doyou want to be an expert in your job| a key contact for the hoteland deliver
exceptional guest service in a personalised a unique way? Are you ready to
continuously delights and enchants each and every one of our guests?

The role will be office based and your shift will vary depending on the rota.
If you are a warm and outgoing person who is able to show this through the
phone then this is the right role for you!

Not only are we an iconic brand that will shape and take your career to new
heights| but you will also be offered:

· A unique opportunity to be part of an award-winning brand where we celebrate
your unique talent;
· World class training and developmentsuch as free language courses and much
· A platform to shine – we recognise and reward high talent;
· Free gym membership;
· Exclusive benefits and discounts in the neighbourhood;
· Discounted room nights| meals on duty| uniform provided and laundry service;
· Amazing staff parties once a month;
· Weekly wellness hour;
· Free meals & Laundry;
· 28 holiday days (including bank holidays);
· Referral scheme.

About us:

The London EDITION it|s the truly first luxury lifestyle hotel that represents
authentic comfort| extraordinary style and an exceptional level of service in
a uniquely individual environment. Located in the Fitzrovia neighborhood of
central London| the property brings together the integrity and character of a
historic building with a simple| sophisticated design sensibility to create a
seamless blend of charisma and ease. With 173 guest rooms| a vibrant
restaurant| multiple awarded bars| event spaces| and meeting rooms| the hotel
offers a dynamic social hub where guests and visitors can work| relax| and
experience all the benefits of a home away from home. We are looking for
someone unique and memorable who loves to connect with people| who interacts
in an authentic and sophisticated way and ensures our guests are wowed upon
arrival and leave with lasting memories of their stay at the London EDITION.

EDITION Hotels is an equal opportunity employer committed to hiring a diverse
workforce and sustaining an inclusive culture. EDITION Hotels does not
discriminate by disability| veteran status or any other basis protected under
federal| state or local laws.