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JOB DESCRIPTION
Looking to join a culture of excellence andbe part of the most recognised name
in the hospitality industry?
We are Hilton! We are Hospitality!
We create heartfelt experiences for ourguests and meaningful opportunities for
our Team Members. Achieving consistentlythe title of Great places to work|
this is not just a job – we offer you ajourney of self-discovery| growth and
an exceptional career.
Interestedin learning more or to hear it straight from our team| click on the
link below:
https://youtu.be/lLlit9Ygcs4
Whyjoin the Hilton family as a Receptionist?
• It|s your world – _Your next role could be as a Front Office Shift Leader or
Supervisor|or why not move into a different department like Sales| Accounts or
HumanResources in over 100 different countries_
• Personal Development programmes forReceptionists| Shift Leaders and
Managers.
• Worldwide travel perks – _up to 30 nights at discounted rates and 50% F &B
discounts_
• Industry leading benefits includingcontributory pension scheme| discounted
dental and health cover| and highstreet discounts
• 28 days holidays including bank holidays(increasing yearly)
• Complimentary meals on duty and uniforms provided
• Upselling incentives
What will I be doing?
Be the face of our hotel and ensure a memorable reception experience for Guests
Provide a high level of customer service at all times
Inform guests about hotel room categories| room rates| packages| promotions and other hotel facilities
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
As a Receptionist you will work 5 days per week|including| but not always|
weekends and bank holidays. Shifts are usually from7am until 3pm or from 3pm
until 11pm.
What are we looking for?
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Good communication and personal presentation
Attention to detail
Competent level of IT proficiency
Resilient and can work under pressure
Itwould be advantageous if you worked previously in a customer facing job.
There is no specific education or qualificationrequired for this job.
To apply for this role
• We are looking tofill this job as soon as possible and aim to come back to
you within the next 2weeks. If you are successful| you will be invited for an
interview followed bya trial shift.
• In line with the Asylum and Immigration Act1996| we do require all
applicants to have the eligibility to live and work inthe United Kingdom.
Documentation will be required at interview stage