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JOB DESCRIPTION
Looking to join a culture of excellence as a Receptionist and bepart of
the most recognised name in the hospitality industry?
We are Hilton! We are Hospitality!
We create heartfelt experiences for our guests and meaningfulopportunities for
our Team Members. Achieving consistently the title of Greatplaces to work|
this is not just a job – we offer you a journey ofself-discovery| growth and
an exceptional career.
Why join the Hilton family as a Receptionist?
_It|s your world –Your next role could be as a Front Office Shift Leader or Supervisor| or why not move into a different department like Sales| Accounts or Human Resources in over 100 different countries_
Personal Development programmes for Receptionists| Shift Leaders and Managers.
_Worldwide travel perks – up to 30 nights at discounted rates and 50% F &B discounts_
Industry leading benefits including contributory pension scheme| discounted dental and health cover| and high street discount
28 days holidays including bank holidays (increasing yearly
Complimentary meals on duty and uniforms provide
Upselling incentives
What will I be doing?
Be the face of our hotel and ensure a memorable reception experience for Guests
Provide a high level of customer service at all times
Inform guests about hotel room categories| room rates| packages| promotions and other hotel facilities
Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
As a Receptionist you will work 5 days per week| including| but not always| weekends and bank holidays. Shifts are usually from 7am until 3pm or from 3pm until 11pm.
What are we looking for?
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Good communication and personal presentation
Attention to detail
Competent level of IT proficiency
Resilient and can work under pressure
It would be advantageous if you worked previously in a customer facing job.
There is no specific education or qualification required for this job.
To apply for this role
We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks. If you are successful| you will be invited for an interview.
In line with the Asylum and Immigration Act 1996| we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
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