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JOB DESCRIPTION
The Biltmore| Mayfair is set to open in June 2019| after undergoing a multi-
million-pound redevelopment| as the first LXR hotel in Europe and Hilton|s new
luxury collection – LXR Hotels & Resorts.
This luxury hotel| situated on a super prime location in the heart of Mayfair
on Grosvenor Square| will offer 257 luxuriously appointed guest rooms as well
as 51 highly-curated and beautifully designed suites| which will reflect the
property|s origin as a sophisticated and elegant London private residence.
The Biltmore| Mayfair will boast new culinary concepts headed by
internationally-renowned chefs| an all-year round alfresco terrace| an
exclusive cocktail bar and a large gymtech fitness suite. In addition| the
hotel will showcase an impressive 500 sqm ballroom and various smaller
function suites up to 100 guests.
Why join The Biltmore| Mayfair as a Restaurant Polisher ?
• It|s your world– Your next role could be as a Food & Beverage Supervisor or
Restaurant Supervisor| or why not move into a different department like Front
Office| Accounts or Human Resources in over 100 different countries
• Personal Development programmes for Team Members| Supervisors and Managers
• Worldwide travel perks – _up to 30 nights at discounted rates and 50% F &B
discounts_
• Industry leading benefits including contributory pension scheme| discounted
dental and health cover| and high street discounts
• 28 days holidays including bank holidays (increasing yearly)
• Complimentary meals on duty and uniforms provided
What will it be like to work for LXR Hotels & Resorts?
LXR Hotels & Resorts is Hilton|s luxury collection brand| with each location
offering a singular travel experience native to its place| history| and
tradition. Found in the world|s most alluring destinations| LXR Hotels &
Resorts immerse you in truly profound travel experiences.
The Biltmore| Mayfair will be fit for royalty| well-travelled guests from
around the world and senior corporate executives and guests will experience
first-class service distinguished by an unrivalled commitment to personalised
attention and luxurious yet locally immersive experiences for our guests.
What will I be doing?
• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage table set-ups
• Able to work in all areas of Food and Beverage including Bar| Restaurant|
Room Service and Conference and Events
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security| fire regulations and all health and safety
legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working
relationships
What are we looking for?
• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
• Previous Food and Beverage and/or industry experience
• Experience with cash handling
• Knowledge of Food Hygiene Regulations
To apply for this role
• We are looking to fill this job as soon as possible and aim to come back to
you within the next 2 weeks. If you are successful| you will be invited for an
interview.
• In line with the Asylum and Immigration Act 1996| we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage