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Job Number 20026973
Job Category Food and Beverage & Culinary
Location JW Marriott Grosvenor House London| 86 Park Lane| London|
Greater London| United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
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Even the best culinary experiences aren’t just made by brilliant chefs – they
become more memorable thanks to the great service our guests enjoy. As one of
our food and beverage associates| you’ll make sure you know every dish on the
menu| so you can make recommendations and answer any questions customers may
have. You’ll make sure their food and drinks are delivered quickly|
efficiently and with a smile – and if there are any issues| you’ll deal with
them right away. Thanks to you| our guests will feel well-fed| happy and
wanting to come back for more.
Be part of our award winning team at one of Europe’s most iconic and
prestigious five star hotels
Opened in 1929 and frequented by royalty and celebrities| historic Grosvenor
House offers a world class experience for guests and associates alike.
What you’ll do as our newly appointed Room Service Server:
Accept| prepare and replenish complimentary amenities
Prepare| assembly and deliver food and beverage orders| making recommendations on menu items and taking opportunities to upsell where appropriate
Ensure that all customers enjoy quick and efficient service| and check with them that the meal is meeting their expectations
Present bills| collect payments and remove trays and trolley
Take responsibility for ensuring the overall cleanliness of the room service area
Room Service Server rewards and lifestyle benefits:
A unique opportunity to be part of an award winning international brand where we celebrate your unique talent
Growth opportunities in the largest hospitality brand in the world – national and international transfers for the right candidates within Marriott hotels
Explore Rate – discounted room rates for you| your friends and family in Marriott properties worldwide
Service charge (up to £500 per month)
20% off across food and beverage outlets in Marriott properties worldwide
28 days holidays (inclusive of 8 Bank Holidays)
Recognition programmes and associate awards to appreciate outstanding talent
Wellbeing and community engagement activities on and off property
Bike Scheme and Travel Ticket Loan available for all associates
Workplace Pension Scheme
Meals on duty| uniform provided and laundered free of charge
World class training and development programmes tailored to enhancing your skills and help you grow
Work alongside talented| award winning and experienced hospitality professionals
What we’re looking for:
A warm demeanor and service-oriented personality
A team-player attitude
Positive outlook and dependability
You’re welcomed here
Our highest priority is making you feel as welcome as our guests. We want you
to know you’re important to us and that you’ll make an impact in your role|
and for that| you’ll be appreciated and valued.
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