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Job Number 20028829
Job Category Sales and Marketing
Location Sheraton Heathrow Hotel| Colnbrook By-Pass| London| Greater
London| United Kingdom
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
Job Summary
As Sales and Events Co-ordinator| you will assist the Sales and Events Team in
the date to date running of the office. You will look after email| telephone|
arranging team meetings| support with client account qualification and assist
with generating reports.
You will need to be highly motivated and confident in your own abilities to
work in an environment where short lead request comes through frequently due
to the nature of our business.
Key responsibilities:
Perform general office duties to support Sales and Events Team
Assisting the Sales and Events Team with admin and reports
Support to prepare sales-related documents through sales procedures
Gather materials and assemble information packages when necessary
Support to qualify new client accounts through building rapport and research
Updating and clearing the database on the system
Produce accurate records/reports of the day to day sales teams enquiries| activities| response times
Perform other duties as assigned to meet business needs| demonstrating a flexible| adaptable nature
What are we looking for?
Qualifications & Experiences
Prior hospitality sales or hospitality guest experience preferred
Knowledge of Opera PMS or Sales & Catering preferred
Minimum of 1 year of related work experience
Computer literacy| particularly word processing and spread sheets
Educated to High School Diploma
Competencies
Strong administrative skills
Good organisational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
Good organisational and administration skills
Strong customer and associate relation skills
Meticulous attention to detail
Able to work under pressure| multi-task and deal with matters on a priority basis
Diplomacy when handling complaints
Personal Profile
Proactive and eager to learn
Well presented| outgoing confident & friendly
Meticulous attention to detail
A natural rapport with people to help you in your day-to-day dealings with the public
Support all co-workers and treat them with dignity and respect
Ability to develop and maintain positive and productive working relationship with other co-workers and departments
Partner with and assist others to promote an environment of teamwork and achieve common goals
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