Sales Executive – Sheraton Heathrow Hotel – London


Job Number 20028835
Job Category Sales and Marketing
Location Sheraton Heathrow Hotel| Colnbrook By-Pass| London| Greater
London| United Kingdom
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

As Sales Executive| you will analyse local market trends and competitor
activity to generate new future business for the hotel. Specifically| you will
be responsible for performing the following tasks to the highest standards:

Being part of the Sales team| you will also be working closely with the Events
team. Executing daily| weekly and monthly tasks and assisting the events team
with day to day responsibilities as required.

Key responsibilities:

Generate and develop sales leads and contact potential clients to build business relationships

Account management; maintaining and developing relationships to increase repeat business

Analysis local market trends and competitor activity to identify new business leads

Prepare company contracts for the hotel in accordance with current business and pricing conditions

Ability to work with different business strategies and recognising potential opportunities

Ensures required systems are updated with all activities as appropriate

Perform other duties as assigned to meet business needs| demonstrating a flexible| adaptable nature

Building rapport with existing clients as well as new clients

Organise and host client entertaining| show rounds and familiarisation trips for key bookers and main decision makers.

What are we looking for?

Qualifications & Experiences

Minimum of 1 year hospitality sales experience with proven success

Ability to use standard software applications and hotel systems including OneSource / SFA| Opera| MARSHA preferred

Computer literacy| particularly word processing and spread sheets

Knowledge of Conference & Events and Group products and selling strategies

Effectively manages and develops relationships with key internal and external stakeholders

Responsible for client account development and to be proactive on the acquisition of new business


Passionate about sales and hospitality

Proactive approach to meeting deadlines and targets

Good attention to detail with good analytical skills

Positive attitude and strong communication skills (verbal| listening| writing)

Self-motivated and a team player| outgoing and confident in your approach

Flexibility to respond to a range of different work situations

Effective decision-making skills and strong problem-solving skills

Ability to work under pressure and under own initiative

Demonstrate strong presentation skills

Co-operate with other departments in the hotel to create an exceptional guest experience and build strong| comprehensive sales programs

Personal Profile

Energetic| ambitious| confident and driven

Have meticulous attention to detail

A natural rapport with people to help you in your day-to-day dealings with the public

Support all co-workers and treat them with dignity and respect

Ability to develop and maintain positive and productive working relationship with other co-workers and departments

Partner with and assist others to promote an environment of teamwork and achieve common goals

Ability to encourage and motivate the team to perform their best by leading as an example| take responsibility for tasks and assignments| make decisions as appropriate and provide input on possible improvements