Sales Team Manager (London Sales Office) – Europe Office – London


Job Number 20014622
Job Category Sales and Marketing
Location Europe Office – London| Barnard|s Inn| 86 Fetter Lane| London|
Greater London| United Kingdom
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
The Sales Team Manager functions as a team leader| responsible for the
execution and effective performance of the team; accountable for the pull
through of standard operating procedures| recruitment| recognition and
processes. The Sales Team Manager maximizes revenue through exceptional &
effective booking conversion| leading team to achieve assigned revenue and
business goals.

This position partners closely with the Director| London Sales Office| CSEM
and participating property Sales Leaders and General Managers to successfully
execute the sales strategy by focusing on transactional excellence on customer
accounts served in the market. Partners with Sales leaders| Revenue Management
and properties to close group and catering business. Builds and maintains
strong working relationships internally to enable cross-functional
communication and opportunity development.

The Sales Team Manager will be required to manage adhoc enquiries based on
staffing levels and business demand. Working with assigned hotels| the Sales
Team Manager provides an efficient and effective sales process| managing
customer enquiries within pre-defined parameters and to the required Marriott
Sales Call process standard. Effectively determines needs and presents
solutions| selling group room| conference and banqueting products which meet
customer needs.

Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

Skills and Knowledge

Good selling skills and understanding of sales processes; can bring a sale to

Possesses excellent telephone sales skills

Good customer development and relationship management skills

Knowledge of all Marriott Lodging products| cultures and brand strategies

Good understanding of need time strategy as developed by Hotel Strategy Teams

Knowledge of contractual agreements and legal implications

Computer / Data Entry Input Skills

Excellent sales skills to upsell products and services

Ability to manage and balance group and local business

Knowledge of group business

Ability to implement successful sales strategies for multiple properties

Knowledge of operations and associated challenges for all brands

Strong decision-making skills

Ability to influence others

Good problem-solving skills

Strong communication skills (verbal| listening| writing)

Strong organization skills

Ability to use standard software applications and hotel systems including SFA|
Opera| GPO| MARSHA etc.

Good analytical skills

Excellent negotiation skills

Strong customer and associate relation skills

Ability to develop and maintain relationships e.g.| associates| customers|