Senior Director Luxury – Europe Office – London


Job Number 19173110
Job Category Global Design
Location Europe Office – London| Barnard|s Inn| 86 Fetter Lane| London|
Greater London| United Kingdom
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

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Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?


The Senior Director Luxury will report to the Vice President Design & Project
Management. As a member of the European Global Design leadership team| she/he
will provide organizational leadership in the support of the development and
growth of Luxury Brands| primarily for the European continent. The Senior
Director Luxury will have responsibility for the successful architectural|
interior design and delivery of new build| adaptive reuse| conversion and
renovation projects within established budgets| schedules and brand quality
standards for the segment. He/she will interface and collaborate with key
internal stakeholders (e.g. Development| Brand| Operations| Owner & Franchisee
Services) and owners and franchisees and will need to maintain open and
trusted lines of communication as well as skillfully balance the needs of all
stakeholders. She/he will also be responsible for ensuring strong internal
alignment and communication within the technical team.

As a senior member of the continent and enterprise Global Design team| the
Senior Director must be adept at tapping into diverse sources of information|
anticipating challenges| devising and executing breakthrough
strategies/approaches to deliver against the current and future business
priorities and strengthen Marriott’s competitive advantage in architecture|
interior design| project and product specification and construction


· Manage the successful transition of projects from design to project
management to ensure complete and consistent flow of information. Work closely
with Brand| Development| Feasibility| Operations| CLS and Development Asset
Management to ensure alignment of design and facilities through all phases of
design and construction. Ensure that the final project delivered to the
customer is consistent in product quality| cost| and compliance with brand

· Manage the communication of architectural and interior design reviews to
outside owners to ensure a consistent process adopted by all staff.

· Manage| direct and supervise in-house architectural and interior design
teams responsible for successful implementation of design standards for all
Marriott Luxury brands.

· Manage the development of all interior design and architectural design
concepts for all Marriott Luxury brands.

· Lead the design approval and quality assurance process to ensure all
projects are reviewed and approved and are consistent with Marriott’s brand
and design strategies and standards.

· Manage the pre-development update required for project status review.

· Manage the turn-over process related to hotel openings| in collaboration
with the opening teams| DAM and operations to ensure accurate projections of
construction completion dates.

· Coordinate and manage the relationship with hotel operations| hotel
development and 3rd party developers to ensure efficient communication and
problem resolution.

· Review contracts| schedules and program management plans by others for
design and construction to determine the impact of such activities on the
business’ interest in the project. Manage the response to same.

· Represent the business segment in review and approval of deviations in
project scope| schedule and budget with the appropriate communication and
involvement of senior management.

· Maintain direct line of communication within the organization and keep
stakeholders current on project design| cost and schedule updates. Provide the
business with accurate and timely reports summarizing the progress of the work
and compliance with schedule and budget. Provide early identification of risks
on projects and develop action plans to mitigate exposure to the company.

· Lead the design and project team in the pursuit of innovative and creative
design solutions that reflect the brand “experience”.

· Lead various initiatives as required in collaboration with GDS| Brand and
Operations teams.

· Actively support the usage of technology to: monitor project progress across
Marriott| efficiently review and communicate comments to owners/franchisees|
highlight areas of brand standard deviations for resolution with other Global
Design team members| Operations| Brand or Development.

· Develop standard project management plans and processes to fit individual
projects when needed.

· Manage the project specific update of facilities programs in order to ensure
current strategies and brand direction are fully reflected and aligned.

· Manage department budget agreed to relative to programs and projects.

· Set goals and expectations for direct reports using the Leadership
Performance Acceleration (LPA) and hold staff accountable for successful
performance; coach team by providing specific feedback to improve performance;
conduct annual performance appraisal with direct reports; and ensure the same
occurs at lower levels of his/her organization. Partner with Human Resources
to strengthen the organization performance by ensuring effective structures|
processes| jobs| and tools are in place for associates to do their jobs

· Champion excellence in business ethics and integrity| social responsibility|
cross-cultural effectiveness| and associate engagement.

· Complies with Marriott Hotel Holding and Marriott International Hotels
Limited Regional Office policies and procedures.

· Performs other duties as assigned to meet business needs.


Key Sklis / REQUIREments:

· Minimum 15 years’ experience in the disciplines of architecture| interior
design and/or construction management.

· Minimum 10 years’ experience on hospitality projects.

· Minimum of 10 years’ experience in a management role; demonstrated success
leading and developing others in a complex| service-intensive| deadline-driven

· In depth knowledge and understanding of Marriott’s business model|
management and franchise contracts| and technical services agreements.

· In depth knowledge of lodging development| interior design| architectural
design and construction and able to take a leadership role in the development
of site planning| due diligence| estimating| design execution and construction

· Strong qualitative and quantitative analytical skills; ability to take large
volumes of complex information and present it in a clear and concise manner
appropriate for senior management decision-making; uses data and a cogent
problem solving methodology in decision making and impact assessment.

· Operates with a collaborative mindset to ensure that key stakeholders are
considered| eliminating the need for duplicate systems; builds strong
relationships to leverage information and insights to anticipate and respond
to project risks; communicates well with project and other leaders; openly
shares and does not withhold information.

· Ability to sell ideas persuasively; settles differences and wins concessions
without damaging relationships; can be both direct and forceful while
remaining diplomatic.

· Strong leader of people – ability to create compelling vision| demonstrate
flexibility in approach| and motivate others (to achieve desired results;
ability to work in a matrix organization and make things happen without having
to own all of the resources; leverages shared resources to achieve results.

· Strong interpersonal skills; must be a successful “networker” and able to
maintain effective relationships| both internally and externally.

· Communicates effectively| both orally and in writing; listens to others and
effectively comprehends information; creates an environment allowing timely
information flows throughout the organization.

· Responsive; ability to integrate and balance priorities| work activities and
resources for the benefit of multiple key stakeholders.

· Results oriented; delivers results under difficult conditions and
demonstrates balanced judgment under pressure. Ability to assess| plan and get
“the right priorities” done| on time and budget| at high quality levels;
ability to work both independently and as part of a team.

· Ability to consistently make decisions in a timely manner sometimes with
incomplete information and under tight deadlines and pressure; comfortable
challenging organizational norms and accepted thinking to improve

Education and Professional Certification:

· Baccalaureate degree in Architecture| Interior Design or Construction
Project Management is required.

· Advanced degree is preferred.

· Architecture| Interior Design or Project Management license/accreditation


The Senior Director Luxury provides support / is responsible for multiple
Marriott Luxury brands and new-build and renovation hotel projects throughout
the European region| and leading product development and brand initiatives.

· Location requirements: London UK

· Language Requirements: High proficiency (speaking| reading and writing) in
English is required.

· Travel Requirements: Up to 60% business travel required.