Senior Housekeeper – The Biltmore Mayfair – London

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JOB DESCRIPTION
 
The Biltmore| Mayfair is set to open in September 2019| after undergoinga
multi-million-pound redevelopment| as the first LXR hotel in Europe
andHilton|s new luxury collection – LXR Hotels & Resorts.
This luxury hotel| situated on a super prime location in the heartof Mayfair
on Grosvenor Square| will offer 257 luxuriously appointed guestrooms as well
as 51 highly-curated and beautifully designed suites| which willreflect the
property|s origin as a sophisticated and elegant London privateresidence.
The Biltmore| Mayfair will boast new culinary concepts headed
byinternationally-renowned chefs| an all-year round alfresco terrace|
anexclusive cocktail bar and a large gymtech fitness suite. In addition|
thehotel will showcase an impressive 500 sqm ballroom and various smaller
functionsuites up to 100 guests.

Why join The Biltmore| Mayfair asa Senior Housekeeper?

It|s your world – Yournext role could be as a Floor Supervisor | or why not
move into a differentdepartment like Finance or Human Resources in over 100
different countries

Personal Development programmes for every level
Working in an environment where creativity is highly appreciated
Do not forget a competitive starting salary
28 days holidays including bank holidays (increasing yearly)
Complimentary meals on duty and uniforms provided
Worldwide travel perks – up to 30 nights at discounted rates over 5|000 properties in more than 100 countries and 50% Food & Beverage discounts
Industry leading benefits and high street discounts

We look forward to explaining in detailthe range of excellent benefits that
you would expect from a global hotelorganization like Hilton Worldwide.

What will it be like to work for LXRHotels & Resorts?

LXR Hotels & Resorts is Hilton|sluxury collection brand| with each location
offering a singular travelexperience native to its place| history| and
tradition. Found in the world|smost alluring destinations| LXR Hotels &
Resorts immerse you in trulyprofound travel experiences.

The Biltmore| Mayfair will be fit forroyalty| well-travelled guests from
around the world and senior corporateexecutives and guests will experience
first-class service distinguished by anunrivalled commitment to personalised
attention and luxurious yet locallyimmersive experiences for our guests.

What will I be doing?

As a SeniorHousekeeper| you will support the Housekeeping Department by
ensuring the upkeepand cleanliness of the entire hotel. Specifically| a Senior
Housekeeper willperform the following tasks to the highest standards:

Allocate work duties to Team Members
Perform routine inspections of all check out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues
Inspect| routinely| service areas| store rooms and corridors
Schedule and supervise deep cleaning and any other projects
Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
Manage| efficiently| stock control and the maintenance of equipment
Provide excellent Guest service| including VIP and other special requirements
Ensure the adherence to hotel brand standards at all times

What are we lookingfor?

Senior Housekeepers serving Hilton Brand hotels are always working onbehalf of
our Guests and working with other Team Members. To successfully fillthis role|
you should maintain the attitude| behaviours| skills| and valuesthat follow:

Previous experience in a Housekeeping supervisory role
A successful track record of managing a team
Strong organizational and analytic skills
An attention to details
Strong communication skills
A passion for delivering exceptional levels of guest service
Proficiency| preferred| with computers and computer programs| including Microsoft Office

Looking forward to welcoming you to LXR designed to bring together thebest of
luxury.