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Job Number 190013KV
Job Category Spa
Location St. Pancras Renaissance Hotel London| St. Pancras Station|
London| Greater London| United Kingdom
Brand Renaissance Hotels
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
You were always one of those curious kids who opened every cabinet| peeked
behind every door| and never ceased to ask |why| when given an explanation.
Today| you bring your personal style to every experience. You live life to
discover. You are passionate about your neighborhood| always looking to
explore the places one wouldn’t find in a travel guide. If this sounds like
you| you’re in the right place. You’ve got authentic style| natural curiosity
and a warm way with people. Renaissance is not just a place to spend the
night| it|s a place to discover| a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like
you.
Job Summary
Provide general spa orientation to guests upon arrival| such as the location
and use of locker rooms| lounge areas| and hospitality stations. Offer guests
amenities such as water| juice| or heated neck pillows. Answer questions about
general property information and amenities. Escort guests to and from
treatment rooms. Check computer for updates and changes to schedule regularly
throughout the day. Maintain cleanliness of workstation| treatment rooms|
spa/salon locker room| and lounge areas. Dispose of trash and dirty linens in
the proper area. Secure supplies and equipment at the end of each shift. Stock
towels| linens| supplies| and amenities in the locker room| lounge areas| and
hospitality stations. Report accidents| injuries| and unsafe work conditions
to manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; protect company assets. Anticipate and
address guests| service needs; thank guests with genuine appreciation. Speak
with others using clear and professional language. Develop and maintain
positive working relationships with others. Comply with quality assurance
expectations and standards. Reach| bend| twist| pull| and stoop; move| lift|
or carry objects weighing less than or equal to 10 pounds; stand| sit| or walk
for an extended period of time. Perform other reasonable job duties as
requested by Supervisors.
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